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Libraries--Information Science

Primary Research Group information science studies focus on the purchasing behavior and management practices of major information consumers. Major scientific, technical, legal, medical, corporate and academic libraries use our reports as benchmarking tools. Major vendors/producers of content and content technology development tools use our studies to grasp market trends and pinpoint opportunities. Recent reports include: Academic Library Website Benchmarks,The Survey of Library Database, Licensing Practices, The International Survey of Institutional Digital Repositories, Best Practices of Academic Library Information Technology Directors, Emerging Issues in Academic Library Cataloging & Technical Services, Creating the Digital Art Library, Trends in the Management of Library Special Collections in Film and Photography, and Current Practices and Future Plans of Public Library Webmasters.

Creating the Virtual Reference Service

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PRICE: $85.00 JANUARY 2003 ISBN: 1-57440-058-4 This report profiles the efforts of 15 academic, special, and public libraries to develop digital reference services. The aim of the study is to enable other libraries to benefit from their experience in deciding whether, and how, to develop a digital-reference service, how much time, money and other resources to spend on it, how to plan it, institute it and evaluate it. Let librarians in their own words – tell you about their experiences with digital reference. Among the libraries and other organizations profiled are: Pennsylvania State University, Syracuse University’s Virtual Reference Desk, the Massachusetts Institute of Technology, PalomarCollege, The Library of Congress, the University of Florida, PA Librarian Live, the Douglas County Public Library, the Cleveland Public Library, Denver Public Library, OCLC, the New England Law Library Consortium, the Internet Public Library, Paradise Valley Community College, Yale University Law School, Oklahoma State University, Tutor.Com and Baruch College.
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