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Libraries--Information Science

Primary Research Group information science studies focus on the purchasing behavior and management practices of major information consumers. Major scientific, technical, legal, medical, corporate and academic libraries use our reports as benchmarking tools. Major vendors/producers of content and content technology development tools use our studies to grasp market trends and pinpoint opportunities. Recent reports include: Higher Education Interlibrary Loan Management Benchmarks, Academic Library Website Benchmarks,The Survey of Library Database, Licensing Practices, The International Survey of Institutional Digital Repositories, Best Practices of Academic Library Information Technology Directors, Emerging Issues in Academic Library Cataloging & Technical Services, Creating the Digital Art Library, Trends in the Management of Library Special Collections in Film and Photography, and Current Practices and Future Plans of Public Library Webmaster

Profiles of Best Practices in Academic Library Interlibrary Loan -  
ISBN # 1-57440-122-X.  The study profiles the interlibrary loan efforts of nine leading American colleges: 
the University of Texas at Arlington, Tulane University, the University of Minnesota, 
Indiana University-Purdue University Indianapolis, Brigham Young University, the University of
Tennessee, Colorado State University, Oberlin College and Stony Brook University. 

The libraries interviewed shared their thoughts on a broad range of topics including but not 
restricted to: workflow management, productivity measures, departmental organization, budgets 
and spending trends, service to distance learning students, copyright and licensing issues, 
measures for special collections, automation and software use, use of institutional repositories 
and open access publications, shipping costs and procedures, and many other facets of academic 
interlibrary loan management. 
The purpose of the report is to define and diffuse best practices by profiling measures taken by
nine leading institutions of higher education.  Although the report contains much useful
quantitative information, especially relating to budgets and employment, the focus in this report
is on a journalistic narrative explaining departmental goals, procedures and practices and evaluating results. 

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