CORPORATE LIBRARY BENCHMARKS 2005 EDITION	1
TABLE OF CONTENTS	2
INTRODUCTION	14
PARTICIPANTS	14
SUMMARY OF MAIN FINDINGS	15
Average Physical Size of the Library	15
Expected Budget Increases for 2005	15
% of Library Costs Supported Through Charge-Backs	15
Library Staff Time	15
How Librarians Use their Time	15
Mean Annual Budgets for Content	16
Use Of Free Trials For Databases	16
CD-ROM	16
Change In The Physical Space Allocated To The Library	16
Managing The Library Web Site	16
Change in Overall Budget in 2004	17
Outsourcing Of Patent Research	17
Demand For Books	17
Knowledge Management	17
Number of Photocopy Machines Maintained	17
Percentage of Overall Company Content Site License Expenses Paid for By the Library	17
Spending On Electronic Books	17
The Mean Number Of Daily Visitors To The Library	17

1.	SECTION 1: LIBRARY DIMENSIONS	19
1.1.	Mean, Median, Minimum and Maximum Number of Separate Library Locations Per Company	19
1.2.	Mean, Median, Minimum and Maximum Number of Separate Library Locations Per Company, Broken Out by Annual Revenues	19
1.3.	Mean, Median, Minimum and Maximum Number of Separate Library Locations Per Company, Broken Out by Industry	19
1.4.	Mean, Median, Minimum and Maximum Square Footage of the Space Occupied by the Library	19
1.5.	Mean, Median, Minimum and Maximum Square Footage of the Space Occupied by the Library, Broken Out by Annual Revenues	19
1.6.	Mean, Median, Minimum and Maximum Square Footage of the Space Occupied by the Library, Broken Out by Industry	20
1.7.	Percentage of Libraries that Have Experienced Increases or Decreases in the Square Footage of Office Space	20
1.8.	Percentage of Libraries that Have Experienced Increases or Decreases in the Square Footage of Office Space, Broken Out by Revenue	20
1.9.	Percentage of Libraries that Have Experienced Increases or Decreases in the Square Footage of Office Space, Broken Out by Industry	20
1.10.	Mean, Median, Minimum and Maximum Percent Change in the Square Footage of Office Space Allotted to the Library Over the Past Five Years	20
1.11.	Mean, Median, Minimum and Maximum Percent Change in the Square Footage of Office Space Allotted to the Library Over the Past Five Years, Broken Out by Annual Revenues	21
1.12.	Mean, Median, Minimum and Maximum Percent Change in the Square Footage of Office Space Allotted to the Library Over the Past Five Years, Broken Out by Industry	21
1.13.	Librarian’s Forecasts for the Amount of Office Space to be Allotted to the Library in the Next Three Years	21
1.14.	Librarian’s Forecasts for the Amount of Office Space to be Allotted to the Library in the Next Three Years, Broken Out by Revenue	21
1.15.	Librarian’s Forecasts for the Amount of Office Space to be Allotted to the Library in the Next Three Years, Broken Out by Industry	22
2.	SECTION TWO: LIBRARY STAFF & SALARIES	23
2.1.	Mean, Median, Minimum and Maximum Number of Full Time Equivalent Librarians Employed by the Organization	23
2.2.	Mean, Median, Minimum and Maximum Number of Full Time Equivalent Librarians Employed by the Organization, Broken Out by Annual Revenues	23
2.3.	Mean, Median, Minimum and Maximum Number of Full Time Equivalent Librarians Employed by the Organization, Broken Out by Industry	23
2.4.	Mean, Median, Minimum And Maximum Number of Library Support Staff such as IT Staff, Library Assistants and Secretaries Employed by the Organization	23
2.5.	Mean, Median, Minimum and Maximum Number of Library Support Staff such as IT Staff, Library Assistants and Secretaries Employed by the Organization, Broken Out by Annual Revenues	24
2.6.	Mean, Median, Minimum and Maximum Number of Library Support Staff such as IT Staff, Library Assistants and Secretaries Employed by the Organization, Broken Out by Industry	24
2.7.	Mean, Median, Minimum and Maximum Library’s Total Spending on Salaries in 2003	24
2.8.	Mean, Median, Minimum and Maximum Library’s Total Spending on Salaries in 2003, Broken Out by Annual Revenues	24
2.9.	Mean, Median, Minimum and Maximum Library’s Total Spending on Salaries in 2003, Broken Out by Industry	24
2.10.	Mean, Median, Minimum and Maximum Library’s Total Estimated Spending on Salaries for 2004	25
2.11.	Mean, Median, Minimum and Maximum Library’s Total Estimated Spending on Salaries for 2004, Broken Out by Annual Revenues	25
2.12.	Mean, Median, Minimum and Maximum Library’s Total Estimated Spending on Salaries for 2004, Broken Out by Industry	25
2.13.	Percent of Libraries that Outsource Web Site Development	25
2.14.	Percent of Libraries that Outsource Web Site Development, Broken Out by Annual Revenues	25
2.15.	Percent of Libraries that Outsource Web Site Development, Broken Out by Industry	26
2.16.	Percent of Libraries that Outsource Library Marketing	26
2.18.	Percent of Libraries that Outsource Cataloging, Broken Out by Annual Revenues	26
2.19.	Percent of Libraries that Outsource Cataloging, Broken Out by Industry	26
2.20.	Percentage of Organizations in Which Library Personnel Have Moved on to Other Positions in the Organization in the Past Two Years	26
2.21.	Percentage of Organizations in Which Library Personnel Have Moved on to Other Positions in the Organization in the Past Two Years, Broken Out by Revenue	27
2.22.	Percentage of Organizations in Which Library Personnel Have Moved on to Other Positions in the Organization in the Past Two Years, Broken Out by Industry	27
3.	SECTION THREE:  TRENDS IN THE OVERALL LIBRARY BUDGET	28
3.1.	Mean, Median, Minimum and Maximum Overall  Library Budget for Salaries, Materials, Overhead, Maintenance and Other Costs	28
3.2.	Mean, Median, Minimum and Maximum Overall Library Budget for Salaries, Materials, Overhead, Maintenance and Other Costs, Broken Out by Annual Revenues	28
3.3.	Mean, Median, Minimum and Maximum Overall Library Budget for Salaries, Materials, Overhead, Maintenance and Other Costs, Broken Out by Industry	28
3.4.	Percent of Libraries that Included the Costs of Benefits and the Attributed Cost of Office Space for the Library in their Overall Library Budget Figure	28
3.5.	Percent of Libraries that Included the Costs of Benefits and the Attributed Cost of Office Space for the Library in their Overall Library Budget Figure, Broken Out by Annual Revenues	29
3.6.	Percent of Libraries that Included the Costs of Benefits and the Attributed Cost of Office Space for the Library in their Overall Library Budget Figure, Broken Out by Industry	29
3.7.	Percent of Libraries that Increased or Decreased their Library Budget in 2004	29
3.8.	Percent of Libraries that Increased or Decreased their Library Budget in 2004, Broken Out by Annual Revenues	29
3.9.	Percent of Libraries that Increased or Decreased their Library Budget in 2004, Broken Out by Industry	29
3.10.	Mean, Median, Minimum and Maximum Percent Change in the Overall Library Budget in 2004	30
3.11.	Mean, Median, Minimum and Maximum Percent Change in the Overall Library Budget in 2004, Broken Out by Revenue	30
3.12.	Mean, Median, Minimum and Maximum Percent Change in the Overall Library Budget in 2004, Broken Out by Industry	30
3.13.	Percent of Libraries that Expect a Change in their Overall Budget in 2005	30
3.14.	Percent of Libraries that Expect a Change in their Overall Budget in 2005, Broken Out by Annual Revenues	30
3.15.	Percent of Libraries that Expect a Change in their Overall Budget in 2005, Broken Out by Industry	31
3.16.	Mean, Median, Minimum and Maximum Anticipated Percentage Change in the Overall Library Budget in 2005	31
3.17.	Mean, Median, Minimum and Maximum Anticipated Percentage Change in the Overall Library Budget in 2005, Broken Out by Revenue	31
3.18.	Mean, Median, Minimum and Maximum Anticipated Percentage Change in the Overall Library Budget in 2005, Broken Out by Industry	31
3.19.	Mean, Median, Minimum And Maximum Percentage of Library Budget Supported by Charge Backs to Departments that Use the Library’s Services	31
3.20.	Mean, Median, Minimum and Maximum Percentage of Library Budget Supported by Charge Backs to Departments that Use the Library’s Services, Broken Out by Annual Revenues	32
3.21.	Mean, Median, Minimum and Maximum Percentage of Library Budget Supported by Charge Backs to Departments that Use the Library’s Services, Broken Out by Industry	32
4.	SECTION FOUR:  USE OF THE LIBRARIAN’S TIME	33
4.1.	Mean, Median, Minimum and Maximum Percentage of Librarian Staff Time Spent Advising Remote Users on How to Use the Library’s Resources	33
4.2.	Mean, Median, Minimum and Maximum Percentage of Librarian Staff Time Spent Advising Remote Users on How to Use the Library’s Resources, Broken Out by Annual Revenues	33
4.3.	Mean, Median, Minimum and Maximum Percentage of Librarian Staff Time Spent Advising Remote Users on How to Use the Library’s Resources, Broken Out by Industry	33
4.4.	Mean, Median, Minimum and Maximum Percentage of Librarian Staff Time Spent Addressing the Needs of Walk-In Visitors to the Library	33
4.5.	Mean, Median, Minimum and Maximum Percentage of Librarian Staff Time Spent Addressing the Needs of Walk-In Visitors to the Library, Broken Out by Annual Revenues	34
4.6.	Mean, Median, Minimum and Maximum Percentage of Librarian Staff Time Spent Addressing the Needs of Walk-In Visitors to the Library, Broken Out by Industry	34
4.7.	Mean, Median, Minimum and Maximum Percentage of Librarian Staff Time Spent in  Doing Research for Executives	34
4.8.	Mean, Median, Minimum and Maximum Percentage of Librarian Staff Time Spent in Doing Research for Executives, Broken Out by Annual Revenues	34
4.9.	Mean, Median, Minimum and Maximum Percentage of Librarian Staff Time Spent in Doing Research for Executives, Broken Out by Industry	35
4.10.	Mean, Median, Minimum and Maximum Percentage of Librarian Staff Time Spent Giving Classes, Seminars or Formal Tutorials in How to Use the Library’s Resources	35
4.11.	Mean, Median, Minimum and Maximum Percentage of Librarian Staff Time Spent Giving Classes, Seminars or Formal Tutorials in How to Use the Library’s Resources, Broken Out by Annual Revenues	35
4.12.	Mean, Median, Minimum and Maximum Percentage of Librarian Staff Time Spent Giving Classes, Seminars or Formal Tutorials in How to Use the Library’s Resources, Broken Out by Industry	35
4.13.	Mean, Median, Minimum and Maximum Percentage of Librarian Staff Time Spent Reviewing, Procuring, and Financing Books, Databases and other Materials for the Library	35
4.14.	Mean, Median, Minimum and Maximum Percentage of Librarian Staff Time Spent Reviewing, Procuring, and Financing Books, Databases and other Materials for the Library, Broken Out by Annual Revenues	36
4.15.	Mean, Median, Minimum and Maximum Percentage of Librarian Staff Time Spent Reviewing, Procuring, and Financing Books, Databases, Broken Out by Industry	36
4.16.	Mean, Median, Minimum and Maximum Percentage of Librarian Staff Time Spent on All Other Purposes	36
4.17.	Mean, Median, Minimum and Maximum Percentage of Librarian Staff Time Spent on All Other Purposes, Broken Out by Annual Revenues	36
4.18.	Mean, Median, Minimum and Maximum Percentage of Librarian Staff Time Spent on All Other Purposes, Broken Out by Industry	36
4.19.	Attitude of Library Management Toward Knowledge Management	37
4.20.	Attitude of Library Management Toward Knowledge Management, Broken Out by Annual Revenues	37
4.21.	Attitude of Library Management Toward Knowledge Management, Broken Out by   Industry	37
4.22.	Attitude of Library Management Toward the Outsourcing of Patent Research	37
4.23.	Attitude of Library Management Toward the Outsourcing of Patent Research, Broken Out by Annual Revenues	37
4.24.	Attitude of Library Management Toward the Outsourcing of Patent Research, Broken Out by Industry	38
5.	SECTION FIVE:  TRENDS IN THE CONTENT/MATERIALS BUDGET	39
5.1.	Mean, Median, Minimum and Maximum Overall Library Budget for Content/Materials in 2004	39
5.2.	Mean, Median, Minimum and Maximum Overall Library Budget for Content/Materials in 2004, Broken Out by Annual Revenues	39
5.3.	Mean, Median, Minimum and Maximum Overall Library Budget for Content/Materials in 2004, Broken Out by Industry	39
5.4.	Mean, Median, Minimum and Maximum Percentage of Library Content Budget Accounted for by Print Materials	39
5.5.	Mean, Median, Minimum and Maximum Percentage of Library Content Budget Accounted for by Print Materials, Broken Out by Revenue	40
5.6.	Mean, Median, Minimum and Maximum Percentage of Library Content Budget Accounted for by Print Materials, Broken Out by Industry	40
5.7.	Mean, Median, Minimum and Maximum Percentage of Library Content Budget Accounted for by Electronic Materials	40
5.8.	Mean, Median, Minimum and Maximum Percentage of Library Content Budget Accounted for by Electronic Materials, Broken Out by Annual Revenues	40
5.9.	Mean, Median, Minimum and Maximum Percentage of Library Content Budget Accounted for by Electronic Materials, Broken Out by Industry	40
5.10.	Mean, Median, Minimum and Maximum Expected Library Budget for Content/Materials in 2005	41
5.11.	Mean, Median, Minimum and Maximum Expected Library Budget for Content/Materials in 2005, Broken Out by Annual Revenues	41
5.12.	Mean, Median, Minimum and Maximum Expected Library Budget for Content/Materials in 2005, Broken Out by Industry	41
5.13.	Librarian’s Attitude Concerning the Trade off in Spending Between Print Vs. Electronic Materials	42
5.14.	Librarian’s Attitude Concerning the Trade off in Spending Between Print Vs. Electronic Materials, Broken Out by Revenue	42
5.15.	Librarian’s Attitude Concerning the Trade off in Spending Between Print Vs. Electronic Materials, Broken Out by Industry	42
5.16.	Growth in Library Content Budget Vs. Growth in the Content Budget of Other Departments in the Organization	42
5.17.	Growth in Library Content Budget Vs. Growth in the Content Budget of Other Departments in the Organization, Broken Out by Revenue	43
5.18.	Growth in Library Content Budget Vs. Growth in the Content Budget of Other Departments in the Organization, Broken Out by Industry	43
5.19.	Librarian’s Perception of the View Held of the Library by Company Management	43
5.20.	Librarian’s Perception of the View Held of the Library by Company Management, Broken Out by Revenue	43
5.21.	Librarian’s Perception of the View Held of the Library by Company Management, Broken Out by Industry	44
6.	SECTION SIX:  DATABASE PROCUREMENT DECIISION-MAKING	45
6.1.	Mean, Median, Minimum and Maximum Number of Databases that the Library Examined on a Free-Trial Basis in the Past Year	45
6.2.	Mean, Median, Minimum and Maximum Number of Databases that the Library Examined on a Free-Trial Basis in the Past Year, Broken Out by Annual Revenues	45
6.3.	Mean, Median, Minimum and Maximum Number of Databases that the Library Examined on a Free-Trial Basis in the Past Year, Broken Out by Industry	45
6.4.	Mean, Median, Minimum and Maximum Number of Databases Examined on a Free Trial Basis in the Past Year to which Paid Access was Later Acquired	45
6.5.	Mean, Median, Minimum and Maximum Number of Databases Examined on a Free Trial Basis in the Past Year to which Paid Access was Later Acquired, Broken Out by Annual Revenues	46
6.6.	Mean, Median, Minimum and Maximum Number of Databases Examined on a Free Trial Basis in the Past Year to which Paid Access was Later Acquired, Broken Out by Industry	46
6.7.	Mean, Median, Minimum and Maximum Number of Database Subscriptions Canceled in the Past Year	46
6.8.	Mean, Median, Minimum and Maximum Number of Database Subscriptions Canceled in the Past Year, Broken Out by Revenue	46
6.9.	Mean, Median, Minimum and Maximum Number of Database Subscriptions Canceled in the Past Year, Broken Out by Industry	46
6.10.	Mean, Median, Minimum and Maximum Number of Database Subscriptions Canceled As a Result of an Increase in Subscription Costs	47
6.11.	Mean, Median, Minimum and Maximum Number of Database Subscriptions Canceled As a Result of an Increase in Subscription Costs, Broken Out by Annual Revenues	47
6.12.	Mean, Median, Minimum and Maximum Number of Database Subscriptions Canceled As a Result of an Increase in Subscription Costs, Broken Out by Industry	47
6.13.	Mean, Median, Minimum and Maximum Number of Database Subscriptions Canceled as a Result of Insufficient Use of the Database	47
6.14.	Mean, Median, Minimum and Maximum Number of Database Subscriptions Canceled as a Result of Insufficient Use of the Database, Broken Out by Annual Revenues	47
6.15.	Mean, Median, Minimum and Maximum Number of Database Subscriptions Canceled as a Result of Insufficient Use of the Database, Broken Out by Industry	48
7.	SECTION SEVEN:  CD-ROM	49
7.1.	Mean, Median, Minimum and Maximum Number of CD-ROM Subscriptions Maintained by the Library	49
7.2.	Mean, Median, Minimum and Maximum Number of CD-ROM Subscriptions Maintained by the Library, Broken Out by Annual Revenues	49
7.3.	Mean, Median, Minimum and Maximum Number of CD-ROM Subscriptions Maintained by the Library, Broken Out by Industry	49
7.4.	Mean, Median, Minimum and Maximum Library Spending on CD-ROM Databases, 2003	49
7.5.	Mean, Median, Minimum and Maximum Library Spending on CD-ROM Databases, 2003, Broken Out by Annual Revenues	49
7.6.	Mean, Median, Minimum and Maximum Library Spending on CD-ROM Databases, 2003, Broken Out by Industry	50
7.7.	Mean, Median, Minimum and Maximum  Library Spending on CD-ROM Databases, 2004	50
7.8.	Mean, Median, Minimum and Maximum Library Spending on CD-ROM Databases, 2004, Broken Out by Revenue	50
7.9.	Mean, Median, Minimum and Maximum Library Spending on CD-ROM Databases, 2004, Broken Out by Industry	50
8.	SECTION EIGHT:  USE OF PRINT AND ELECTRONIC JOURNALS	51
8.1.	Mean, Median, Minimum and Maximum Print Only Journal Subscriptions Maintained by the Library, 2003	51
8.2.	Mean, Median, Minimum and Maximum Print Only Journal Subscriptions Maintained by the Library, 2003, Broken Out by Annual Revenues	51
8.3.	Mean, Median, Minimum and Maximum Print Only Journal Subscriptions Maintained by the Library, 2003, Broken Out by Industry	51
8.4.	Mean, Median, Minimum and Maximum Print Only Journal Subscriptions Maintained by the Library, 2004	51
8.5.	Mean, Median, Minimum and Maximum Print Only Journal Subscriptions Maintained by the Library, 2004, Broken Out by Annual Revenues	52
8.6.	Mean, Median, Minimum and Maximum Print Only Journal Subscriptions Maintained by the Library, 2004, Broken Out by Industry	52
8.7.	Mean, Median, Minimum and Maximum Spending for Print Only Journal Subscriptions, 2003	52
8.8.	Mean, Median, Minimum and Maximum Spending for Print Only Journal Subscriptions, 2003, Broken Out by Annual Revenues	52
8.9.	Mean, Median, Minimum and Maximum Spending for Print Only Journal Subscriptions, 2003, Broken Out by Industry	52
8.10.	Mean, Median, Minimum and Maximum Spending for Print Only Journal Subscriptions, 2004	53
8.11.	Mean, Median, Minimum and Maximum Spending for Print Only Journal Subscriptions, 2004, Broken Out by Annual Revenues	53
8.12.	Mean, Median, Minimum and Maximum Spending for Print Only Journal Subscriptions, 2004, Broken Out by Industry	53
8.13.	Mean, Median, Minimum and Maximum Subscriptions to Electronic-Only Journals, 2003	53
8.14.	Mean, Median, Minimum and Maximum Subscriptions to Electronic-Only Journals, 2003, Broken Out by Annual Revenues	53
8.15.	Mean, Median, Minimum and Maximum Subscriptions to Electronic-Only Journals, 2003, Broken Out by Industry	54
8.16.	Mean, Median, Minimum and Maximum Subscriptions to Electronic-Only Journals, 2004	54
8.17.	Mean, Median, Minimum and Maximum Subscriptions to Electronic-Only Journals, 2004, Broken Out by Annual Revenues	54
8.18.	Mean, Median, Minimum and Maximum Subscriptions to Electronic-Only Journals, 2004, Broken Out by Industry	54
8.19.	Mean, Median, Minimum and Maximum Spending for Electronic Only Journal Subscriptions, 2003	54
8.20.	Mean, Median, Minimum and Maximum Spending for Electronic Only Journal Subscriptions, 2003, Broken Out by Annual Revenues	55
8.21.	Mean, Median, Minimum and Maximum Spending for Electronic Only Journal Subscriptions, 2003, Broken Out by Industry	55
8.22.	Mean, Median, Minimum and Maximum Spending for Electronic-Only Journal Subscriptions, 2004	55
8.23.	Mean, Median, Minimum and Maximum Spending for Electronic Only Journal Subscriptions, 2004, Broken Out by Annual Revenues	55
8.24.	Mean, Median, Minimum and Maximum Spending for Electronic Only Journal Subscriptions, 2004, Broken Out by Industry	55
8.25.	Mean, Median, Minimum and Maximum Number of Subscriptions Maintained to Journals that Provide Both Print and Electronic Access, 2003	56
8.26.	Mean, Median, Minimum and Maximum Number of Subscriptions Maintained to Journals that Provide Both Print and Electronic Access, 2004, Broken Out by Annual Revenues	56
8.27.	Mean, Median, Minimum and Maximum Number of Subscriptions Maintained to Journals that Provide Both Print and Electronic Access, 2003, Broken Out by Industry	56
8.28.	Mean, Median, Minimum and Maximum Number of Subscriptions Maintained to Journals that Provide Both Print and Electronic Access, 2004	56
8.29.	Mean, Median, Minimum and Maximum Number of Subscriptions Maintained to Journals that Provide Both Print and Electronic Access, 2004, Broken Out by Annual Revenues	57
8.30.	Mean, Median, Minimum and Maximum Number of Subscriptions Maintained to Journals that Provide Both Print and Electronic Access, 2004, Broken Out by Industry	57
8.31.	Mean, Median, Minimum and Maximum Spending for Journals With Both Print and Electronic Access, 2004	57
8.32.	Mean, Median, Minimum and Maximum Spending for Journals With Both Print and Electronic Access, 2004, Broken Out by Revenue	57
8.33.	Mean, Median, Minimum and Maximum Spending for Journals With Both Print and Electronic Access, 2004, Broken Out by Industry	57
9.	SECTION NINE: USE OF PHOTOCOPY MACHINES AND HIGH SPEED PRINTERS	58
9.1.	Mean, Median, Minimum and Maximum Number of Photocopy Machines Maintained by the Library for Patron Use, 2003	58
9.2.	Mean, Median, Minimum and Maximum Number of Photocopy Machines Maintained by the Library for Patron Use, 2003, Broken Out by Revenue	58
9.3.	Mean, Median, Minimum and Maximum Number of Photocopy Machines Maintained by the Library for Patron Use, 2003, Broken Out by Industry	58
9.4.	Mean, Median, Minimum and Maximum Number of Photocopy Machines Maintained by the Library for Patron Use, 2004	58
9.5.	Mean, Median, Minimum and Maximum Number of Photocopy Machines Maintained by the Library for Patron Use, 2004, Broken Out by Revenue	59
9.6.	Mean, Median, Minimum and Maximum Number of Photocopy Machines Maintained by the Library for Patron Use, 2004, Broken Out by Industry	59
9.7.	Mean, Median, Minimum and Maximum Number of Pages Per Month Printed Out by Library Patrons on the Library’s Printers	59
9.8.	Mean, Median, Minimum and Maximum Number of Pages Per Month Printed Out by Library Patrons on the Library’s Printers, Broken Out by Revenue	59
10.	SECTION TEN: CATALOGING	60
10.1.	Percentage of Libraries that have Replaced their Cataloging Vendor within the Past Three Years	60
10.2.	Percentage of Libraries that have Replaced their Cataloging Vendor within the Past Three Years, Broken Out by Revenue	60
10.3.	Percentage of Libraries that have Replaced their Cataloging Vendor within the Past Three Years, Broken Out by Industry	60
10.4.	Mean, Median, Minimum and Maximum Spending on Products, Equipment and Services Related to the Online Catalog	60
10.5.	Mean, Median, Minimum and Maximum Spending on Products, Equipment and Services Related to the Online Catalog, Broken Out by Revenue	60
10.6.	Mean, Median, Minimum and Maximum Spending on Products, Equipment and Services Related to the Online Catalog, Broken Out by Industry	61
10.7.	Mean, Median, Minimum and Maximum Percentage of Original Cataloging Performed in-House	61
10.8.	Mean, Median, Minimum and Maximum Percentage of Original Cataloging Performed in-House, Broken Out by Revenue	61
10.9.	Mean, Median, Minimum and Maximum Percentage of Original Cataloging Performed in-House, Broken Out by Industry	61
10.10.	Mean, Median, Minimum and Maximum Percentage of Copy Cataloging Performed in-House	61
10.11.	Mean, Median, Minimum and Maximum Percentage of Copy Cataloging Performed in-House, Broken Out by Revenue	62
10.12.	Mean, Median, Minimum and Maximum Percentage of Copy Cataloging Performed in-House, Broken Out by Industry	62
10.13.	Mean, Median, Minimum and Maximum Cataloging Department Budget	62
10.14.	Mean, Median, Minimum and Maximum Percentage of Original Cataloging Outsourced	62
10.15.	Mean, Median, Minimum and Maximum Percentage of Original Cataloging Outsourced, Broken Out by Revenue	62
10.16.	Mean, Median, Minimum and Maximum Percentage of Original Cataloging that is Outsourced, Broken Out by Industry	63
10.17.	Mean, Median, Minimum and Maximum Percentage of Copy Cataloging Outsourced	63
10.18.	Mean, Median, Minimum and Maximum Percentage of Copy Cataloging Outsourced, Broken Out by Revenue	63
11.	SECTION ELEVEN:  SITE LICENSES	64
11.1.	Percentage of Libraries that have an Electronic Site License for Market Research Reports	64
11.2.	Percentage of Libraries that have an Electronic Site License for Market Research Reports, Broken Out by Revenue	64
11.3.	Percentage of Libraries that have an Electronic Site License for Market Research Reports, Broken Out by Industry	64
11.4.	Percentage of Libraries that have an Electronic Site License for Scholarly or Professional Journals	64
11.5.	Percentage of Libraries that have an Electronic Site License for Scholarly or Professional Journals, Broken Out by Annual Revenues	64
11.6.	Percentage of Libraries that have an Electronic Site License for Scholarly or Professional Journals, Broken Out by Industry	65
11.7.	Percentage of Libraries that have an Electronic Site License for Magazines or Newspapers	65
11.8.	Percentage of Libraries that have an Electronic Site License for Magazines or Newspapers, Broken Out by Annual Revenues	65
11.9.	Percentage of Libraries that have an Electronic Site License for Magazines or Newspapers, Broken Out by Industry	65
11.10.	Percentage of Libraries that have an Electronic Site License for Directories or Reference Books	65
11.11.	Percentage of Libraries that have an Electronic Site License for Directories or Reference Books, Broken Out by Revenue	66
11.12.	Percentage of Libraries that have an Electronic Site License for Directories or Reference Books, Broken Out by Industry	66
11.13.	Percentage of Libraries that have an Electronic Site License for Professional Books	66
11.14.	Percentage of Libraries that have an Electronic Site License for Professional Books, Broken Out by Revenue	66
11.15.	Percentage of Libraries that have an Electronic Site License for Professional Books, Broken Out by Industry	66
11.16.	Mean, Median, Minimum and Maximum Percentage of the Organization’s Site Licenses for Content that are Paid for Out of the Library Budget	67
11.17.	Mean, Median, Minimum and Maximum Percentage of the Organization’s Site Licenses for Content that are Paid for Out of the Library Budget	67
11.18.	Mean, Median, Minimum and Maximum Percentage of the Organization’s Site Licenses for Content that are Paid for Out of the Library Budget	67
12.	SECTION TWELVE:  SPENDING ON BOOKS	68
12.1.	Mean, Median, Minimum and Maximum Spending on Print Books, 2003	68
12.2.	Mean, Median, Minimum and Maximum Spending on Print Books, 2003, Broken Out by Revenue	68
12.3.	Mean, Median, Minimum and Maximum Spending on Print Books, 2003, Broken Out by Industry	68
12.4.	Mean, Median, Minimum and Maximum Spending on Print Books, 2004	68
12.5.	Mean, Median, Minimum and Maximum Spending on Print Books, 2004, Broken Out by Revenue	68
12.6.	Mean, Median, Minimum and Maximum Spending on Print Books, 2004, Broken Out by Industry	69
12.7.	Assessment of Change in Demand for Print Books Over the Past Two Years	69
12.8.	Assessment of Change in Demand for Print Books Over the Past Two Years, Broken Out by Revenue	69
12.9.	Assessment of Change in Demand for Print Books Over the Past Two Years, Broken Out by Industry	69
12.10.	Mean, Median, Minimum and Maximum Annual Spending for Ebooks or Electronic Site Licenses from Book Publishers or Aggregators	69
12.11.	Mean, Median, Minimum and Maximum Annual Spending for Ebooks or Electronic Site Licenses from Book Publishers or Aggregators, Broken Out by Annual Revenues	70
12.12.	Mean, Median, Minimum and Maximum Annual Spending for Ebooks or Electronic Site Licenses from Book Publishers or Aggregators, Broken Out by Industry	70
13.	SECTION THIRTEEN:  SPENDING ON DIRECTORIES	71
13.1.	Mean, Median, Minimum and Maximum Spending on Print Directories, 2003	71
13.2.	Mean, Median, Minimum and Maximum Spending on Print Directories, 2003, Broken Out by Revenue	71
13.3.	Mean, Median, Minimum and Maximum Spending on Print Directories, 2003, Broken Out by Industry	71
13.4.	Mean, Median, Minimum and Maximum Spending on Print Directories, 2004	71
13.5.	Mean, Median, Minimum and Maximum Spending on Print Directories, 2004, Broken Out by Revenue	71
13.6.	Mean, Median, Minimum and Maximum Spending on Print Directories, 2004, Broken Out by Industry	72
13.7.	Mean, Median, Minimum and Maximum Spending on Electronic Access to Directories, 2003	72
13.8.	Mean, Median, Minimum and Maximum Spending on Electronic Access to Directories, 2003, Broken Out by Annual Revenues	72
13.9.	Mean, Median, Minimum and Maximum Spending on Electronic Access to Directories, 2003, Broken Out by Industry	72
13.10.	Mean, Median, Minimum and Maximum Spending on Electronic Access to Directories, 2004	72
13.11.	Mean, Median, Minimum and Maximum Spending on Electronic Access to Directories, 2004, Broken Out by Revenue	73
13.12.	Mean, Median, Minimum and Maximum Spending on Electronic Access to Directories, 2004, Broken Out by Industry	73
14.	SECTION FOURTEEN:  TRENDS IN PATRON VISITS TO THE PHYSICAL LIBRARY	74
14.1.	Mean, Median, Minimum and Maximum Number of Daily Visitors to the Library’s Physical Location	74
14.2.	Mean, Median, Minimum and Maximum Number of Daily Visitors to the Library’s Physical Location, Broken Out by Revenue	74
14.3.	Mean, Median, Minimum and Maximum Number of Daily Visitors to the Library’s Physical Location, Broken Out by Industry	74
14.4.	Mean, Median, Minimum and Maximum Assessment of Change in the Physical Traffic to the Library in the Past Two Years	74
14.5.	Mean, Median, Minimum and Maximum Assessment of Change in the Physical Traffic to the Library in the Past Two Years, Broken Out by Revenue	75
14.6.	Mean, Median, Minimum and Maximum Assessment of Change in the Physical Traffic to the Library in the Past Two Years, Broken Out by Industry	75
OTHER REPORTS FROM PRIMARY RESEARCH GROUP INC.	76

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