Table of Contents

Participants	4
List of Tables	5
Summary of Main Findings	22
Chapter One: Database Licensing Volume	37
Chapter Two: Range of Access	44
Chapter Three: Use of Consortiums	47
Chapter Four: Content License Pricing	56
Chapter Five: Disputes and Legal Expenditures for Databases	70
Chapter Six: Contract Terms	74
Chapter Seven: Electronic Resources and Interlibrary Loans	78
Chapter Eight: Use of Open Access Resources	82
Chapter Nine: Use of Gratis Resources	87
Chapter ten: Perpetual Access	90
Chapter Eleven: Paying for LiceNSES	92
Chapter Twelve: Course Reserves	96
Chapter Thirteen: License Renewal Decision-Making Process	100
Chapter Fourteen: Service Interruption Issues	106
Other Reports from Primary Research Group Inc.	108

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