List of Participants, Table of Contents and List of Tables

List of Participants 
Alaska Native Medical Center
Alverno College
Angelo State University
Aztec Public Library
Baker University
Barton County Library
Bay County Public Library/NWRLS
Blackburn College
Bossier Parish Community College
Boston College
BT
Carroll Community College
Catholic University of America
Centenary College of Louisiana
College of Santa Fe - Fogelson Library
Columbia University
Cumberland County Public Library
CUNY Graduate Center
CUNY NY City Tech Library
Delta County Library District
Des Plaines Public Library
Devereaux Library, S.D. School of Mines & Technology
Eastern Arizona College
Elmhurst College
Emerson College Library
Emory & Henry College
Evanston Public Library
Evansville Vanderburgh Public Library
First Marketing
Fountaindale Public Library District
Glendale Community College
Glenside Public Library District
Hamilton Library, University of Hawaii at Manoa
Hampton University
HAM-TMC Library
Hartford Seminary Library
Heritage University Library
Hibbing Public Library
Hollidaysburg Area Public Library
Humber River Regional Hospital
Huntsville Madison County Public Library
Illinois Institute of Technology
Indiana University - Purdue University Indianapolis (IUPUI) University Library
International Rice Research Institute 
Ivy Tech Community College
Izmir Institute of Technology
Jackson County Public Library
James Cook University Library
John Wood Community College Library
Joyner Library, East Carolina University
Kansas City Library Consortium
Kern County Library
Kresge Business Library (Michigan)
L. E. Phillips Memorial Public Library
Largo Public Library
London Public Library
Los Angeles Public Library
Macalester College
Magee Public Library
Manhattan College Library
Marshalltown Public Library
Marymount Manhattan College
Medical Sciences Library, The University of the West Indies
Metuchen Public Library
Midwestern State University
Misericordia University
Muskingum College Library
New England Culinary Institute
New Mexico State Library
Niagara University
North Coast Institute of TAFE
Northeastern State University Library
Northwest Christian College
Northwest Community Hospital
Northwestern University Library
OCLC Library
Peace College Library
Pfeiffer University
Providence College
Rider University Libraries
Ripon College Lane Library
Robert Morris College
Rochester Institute of Technology Wallace Library
Ross-Blakley Law Library ASU
Roxbury Community College Library
Salem Public Library
San Jose Public Library
Saskatchewan Provincial Library
Seton Hill University
Sierra College
Simpson College
South Dakota School of Mines & Technology (Devereaux Library)
Southfield Public Library
Southwest Minnesota State University
Special Libraries Association
Stockholm Public Library
Syracuse University Library
T.A.PAI Management Institute
Tacoma Community College
Tarleton State University
Tennessee State University Library
Thomas Nelson Community College
Tri-State University
UC Berkeley Libraries
University at Buffalo Libraries
University of New Orleans
University of Oregon
University of Virginia Library
UT Southwestern Medical Center at Dallas
Utah State University
Virginia Wesleyan College
Wartburg College: Vogel Library
Washington State University Libraries
Wayne County Public Library
Wesley College
Winthrop University
WV State Law Library
Young Harris College
Zadoc Long Free Library
 


Table of Contents

List of Participants	3
List of Tables	5
Sample Dimensions	20
Summary of Findings	21
Chapter One: Google Scholar	39
Chapter Two: Collection Digitization	42
Chapter Three: Workshops	44
Chapter Four: Wikipedia	50
Chapter Five: The Library and EBay	54
Chapter Six: Social Networking Sites	62
Chapter Seven: Amazon	68
Chapter Eight: Video and Photo Sharing	74
Chapter Nine: Search Engine Optimization	81
Chapter Ten: The Library and Google Books	83
Chapter Eleven: Yahoo Productivity Features	85
Chapter Twelve: The Library and Internet Maps	89
Chapter Thirteen: Google Productivity Tools	92
OTHER REPORTS FROM PRIMARY RESEARCH GROUP INC.	103

List of Tables

Table 1.1	Use of Google Scholar by Library Staff and Patrons	39
Table 1.2	Use of Google Scholar by Library Staff and Patrons, Broken Out by U.S. and Non-U.S. Libraries	39
Table 1.3	Use of Google Scholar by Library Staff and Patrons, Broken Out by Type of Library…….	39
Table 1.4	Use of Google Scholar by Library Staff and Patrons, Broken Out by Library Budget	………………………………………………………………………………39
Table 1.5	Attitude of Senior Management toward Possible Use of Google Scholar as a Federated Search Engine	40
Table 1.6	Attitude of Senior Management toward Possible Use of Google Scholar as a Federated Search Engine, Broken Out by U.S. and Non-U.S. Libraries	40
Table 1.7	Attitude of Senior Management toward Possible Use of Google Scholar as a Federated Search Engine, Broken Out by Type of Library	40
Table 1.8	Attitude of Senior Management toward Possible Use of Google Scholar as a Federated Search Engine, Broken Out by Library Budget	41
Table 2.1	Libraries Currently Working with a Search Engine Organization to Digitize and Make Available Online Elements of Its Collection	42
Table 2.2	Libraries Currently Working with a Search Engine Organization to Digitize and Make Available Online Elements of Its Collection, Broken Out by U.S. and Non-U.S. Libraries	42
Table 2.3	Libraries Currently Working with a Search Engine Organization to Digitize and Make Available Online Elements of Its Collection, Broken Out by Type of Library	………………………………………………………………………………42
Table 2.4	Libraries Currently Working with a Search Engine Organization to Digitize and Make Available Online Elements of Its Collection, Broken Out by Library Budget	………………………………………………………………………………42
Table 2.5	Attitude of Libraries not Currently Working with a Search Engine Organization toward Digitizing and Making Available Online Elements of its Collection through a Search Engine Organization in the Next Two Years	42
Table 2.6	Attitude of Libraries not Currently Working with a Search Engine Organization toward Digitizing and Making Available Online Elements of its Collection through a Search Engine Organization in the Next Two Years, Broken Out by U.S. and Non-U.S. Libraries	43
Table 2.7	Attitude of Libraries not Currently Working with a Search Engine Organization toward Digitizing and Making Available Online Elements of its Collection through a Search Engine Organization in the Next Two Years, Broken Out by Type of Library	43
Table 2.8	Attitude of Libraries not Currently Working with a Search Engine Organization toward Digitizing and Making Available Online Elements of its Collection through a Search Engine Organization in the Next Two Years, Broken Out by Library Budget	43
Table 3.1	Libraries that have Conducted Workshops for Patrons that Included Instruction in the Use of the use of Google Books	44
Table 3.2	Libraries that have Conducted Workshops for Patrons that Included Instruction in the Use of Google Books, Broken Out by U.S. and Non-U.S. Libraries	………………………………………………………………………………44
Table 3.3	Libraries that have Conducted Workshops for Patrons that Included Instruction in the Use of Google Books, Broken Out by Type of Library	44
Table 3.4	Libraries that have Conducted Workshops for Patrons that Included Instruction in the Use of Google Books, Broken Out by Library Budget	44
Table 3.5	Libraries that have Conducted Workshops for Patrons that Included Instruction in the Use of Google Maps	44
Table 3.6	Libraries that have Conducted Workshops for Patrons that Included Instruction in the Use of Google Maps, Broken Out by U.S. and Non-U.S. Libraries	………………………………………………………………………………44
Table 3.7	Libraries that have Conducted Workshops for Patrons that Included Instruction in the Use of Google Maps, Broken Out by Type of Library	45
Table 3.8	Libraries that have Conducted Workshops for Patrons that Included Instruction in the Use of Google Maps, Broken Out by Library Budget	45
Table 3.9	Libraries that have Conducted Workshops for Patrons that Included Instruction in the Use of Google Scholar	45
Table 3.10   Libraries that have Conducted Workshops for Patrons that Included Instruction in the Use of Google Scholar, Broken Out by U.S. and Non-U.S. Libraries…………………………………………………………………………….45
Table 3.11   Libraries that have Conducted Workshops for Patrons that Included Instruction in the Use of Google Scholar, Broken Out by Type of Library	45
Table 3.12   Libraries that have Conducted Workshops for Patrons that Included Instruction in the Use of Google Scholar, Broken Out by Library Budget	46
Table 3.13   Libraries that have Conducted Workshops for Patrons that Included Instruction in the Use of Google ‘Content’	46
Table 3.14   Libraries that have Conducted Workshops for Patrons that Included Instruction in the Use of Google ‘Content’, Broken Out by U.S. and Non-U.S. Libraries…………………………………………………………………………….46
Table 3.15   Libraries that have Conducted Workshops for Patrons that Included Instruction in the Use of Google ‘Content’, Broken Out by Type of Library	46
Table 3.16   Libraries that have Conducted Workshops for Patrons that Included Instruction in the Use of Google ‘Content’, Broken Out by Library Budget	46
Table 3.17   Libraries that have Conducted Workshops for Patrons that Included Instruction in the Use of Yahoo Maps	46
Table 3.18   Libraries that have Conducted Workshops for Patrons that Included Instruction in the Use of Yahoo Maps, Broken Out by U.S. and Non-U.S. Libraries	……………………………………………………………………………47
Table 3.19   Libraries that have Conducted Workshops for Patrons that Included Instruction in the Use of Yahoo Maps, Broken Out by Type of Library	47
Table 3.20   Libraries that have Conducted Workshops for Patrons that Included Instruction in the Use of Yahoo Maps, Broken Out by Library Budget	47
Table 3.21   Libraries that have Conducted Workshops for Patrons that Included Instruction in the Use of the Yahoo Search Engine	47
Table 3.22   Libraries that have Conducted Workshops for Patrons that Included Instruction in the Use of the Yahoo Search Engine, Broken Out by U.S. and Non-U.S. Libraries	47
Table 3.23   Libraries that have Conducted Workshops for Patrons that Included Instruction in the Use of the Yahoo Search Engine, Broken Out by Type of Library	……………………………………………………………………………47
Table 3.24   Libraries that have Conducted Workshops for Patrons that Included Instruction in the Use of the Yahoo Search Engine, Broken Out by Library Budget	48
Table 3.25   Libraries that have Conducted Workshops for Patrons that Included Instruction in the Use of the Google Search Engine	48
Table 3.26   Libraries that have Conducted Workshops for Patrons that Included Instruction in the Use of the Google Search Engine, Broken Out by U.S. and Non-U.S. Libraries	48
Table 3.27   Libraries that have Conducted Workshops for Patrons that Included Instruction in the Use of the Google Search Engine, Broken Out by Type of Library	……………………………………………………………………………48
Table 3.28   Libraries that have Conducted Workshops for Patrons that Included Instruction in the Use of the Google Search Engine, Broken Out by Library Budget	……………………………………………………………………………48
Table 3.29   Libraries that have Conducted Workshops for Patrons that Included Instruction in the Use of the MSN Search Engine	49
Table 3.30   Libraries that have Conducted Workshops for Patrons that Included Instruction in the Use of the MSN Search Engine, Broken Out by U.S. and Non-U.S. Libraries…………………………………………………………………………….49
Table 3.31   Libraries that have Conducted Workshops for Patrons that Included Instruction in the Use of the MSN Search Engine, Broken Out by Type of Library	49
Table 3.32   Libraries that have Conducted Workshops for Patrons that Included Instruction in the Use of the MSN Search Engine, Broken Out by Library Budget..49
Table 4.1	Attitude of Reference Library Staff toward WIkipedia	50
Table 4.2	Attitude of Reference Library Staff toward WIkipedia, Broken Out by U.S. and Non-U.S. Libraries	50
Table 4.3	Attitude of Reference Library Staff toward WIkipedia, Broken Out by Type of Library	50
Table 4.4	Attitude of Reference Library Staff toward WIkipedia, Broken Out by Library Budget	50
Table 4.5	Libraries that Catalog and/or Provide Links to Various Wiki Encyclopedias
		………………………………………………………………………………51
Table 4.6	Libraries that Catalog and/or Provide Links to Various Wiki Encyclopedias, Broken Out by U.S. and Non-U.S. Libraries	51
Table 4.7	Libraries that Catalog and/or Provide Links to Various Wiki Encyclopedias, Broken Out by Type of Library	51
Table 4.8	Libraries that Catalog and/or Provide Links to Various Wiki Encyclopedias, Broken Out by Library Budget	51
Table 4.9	Libraries whose Management Uses an Internal Institutional Wiki for the Library Staff	51
Table 4.10   Libraries whose Management Uses an Internal Institutional Wiki for the Library Staff, Broken Out by U.S. and Non-U.S. Libraries	51
Table 4.11   Libraries whose Management Uses an Internal Institutional Wiki for the Library Staff, Broken Out by Type of Library	52
Table 4.12   Libraries whose Management Uses an Internal Institutional Wiki for the Library Staff, Broken Out by Library Budget	52
Table 4.13   Libraries whose Management Uses Wikis about Library Science or Librarianship for the Library Staff	52
Table 4.14   Libraries whose Management Uses Wikis about Library Science or Librarianship for the Library Staff, Broken Out by U.S. and Non-U.S. Libraries	52
Table 4.15   Libraries whose Management Uses Wikis about Library Science or Librarianship for the Library Staff, Broken Out by Type of Library	52
Table 4.16   Libraries whose Management Uses Wikis about Library Science or Librarianship for the Library Staff, Broken Out by Library Budget	52
Table 4.17   Libraries whose Management Uses Library-Related Entries on Wikipedia for the Library Staff	53
Table 4.18   Libraries whose Management Uses Library-Related Entries on Wikipedia for the Library Staff, Broken Out by U.S. and Non-U.S. Libraries	53
Table 4.19   Libraries whose Management Uses Library-Related Entries on Wikipedia for the Library Staff, Broken Out by Type of Library	53
Table 4.20   Libraries whose Management Uses Library-Related Entries on Wikipedia for the Library Staff, Broken Out by Library Budget	53
Table 5.1	Libraries that have Ever Offered a Course or Class to Patrons on How to Use eBay………………………………………………………………………………   54
Table 5.2	Libraries that have Ever Offered a Course or Class to Patrons on How to Use eBay, Broken Out by U.S. and Non-U.S. Libraries	54
Table 5.3	Libraries that have Ever Offered a Course or Class to Patrons on How to Use eBay, Broken Out by Type of Library	54
Table 5.4	Libraries that have Ever Offered a Course or Class to Patrons on How to Use eBay, Broken Out by Library Budget	54
Table 5.5	Libraries that have Raised Funds by Selling Library Stock or Donated Items over eBay or Another Auction Site, Either by the Library or an Organization that Officially Raises Funds for the Library	54
Table 5.6	Libraries that have Raised Funds by Selling Library Stock or Donated Items over eBay or Another Auction Site, Either by the Library or an Organization that Officially Raises Funds for the Library, Broken Out by U.S. and Non-U.S. Libraries	………………………………………………………………………………55
Table 5.7	Libraries that have Raised Funds by Selling Library Stock or Donated Items over eBay or Another Auction Site, Either by the Library or an Organization that Officially Raises Funds for the Library, Broken Out by Type of Library	55
Table 5.8	Libraries that have Raised Funds by Selling Library Stock or Donated Items over eBay or Another Auction Site, Either by the Library or an Organization that Officially Raises Funds for the Library, Broken Out by Library Budget	55
Table 5.9	Mean, Median, Minimum and Maximum Amount Raised by Selling Items from the Library Stock or Donated Items through eBay or Other Internet Auction Sites in the Past Year, in U.S.$	55
Table 5.10   Mean, Median, Minimum and Maximum Amount Raised by Selling Items from the Library Stock or Donated Items through eBay or Other Internet Auction Sites in the Past Year, in U.S.$, Broken Out by U.S. and Non-U.S. Libraries	55
Table 5.11   Mean, Median, Minimum and Maximum Amount Raised by Selling Items from the Library Stock or Donated Items through eBay or Other Internet Auction Sites in the Past Year, in U.S.$, Broken Out by Type of Library	56
Table 5.12   Mean, Median, Minimum and Maximum Amount Raised by Selling Items from the Library Stock or Donated Items through eBay or Other Internet Auction Sites in the Past Year, in U.S.$, Broken Out by Library Budget	56
Table 5.13   Libraries that have Ever Purchased Items for the Library on eBay or Other Internet Auction Sites	56
Table 5.14   Libraries that have Ever Purchased Items for the Library on eBay or Other Internet Auction Sites, Broken Out by U.S. and Non-U.S. Libraries	56
Table 5.15   Libraries that have Ever Purchased Items for the Library on eBay or Other Internet Auction Sites, Broken Out by Type of Library	56
Table 5.16   Libraries that have Ever Purchased Items for the Library on eBay or Other Internet Auction Sites, Broken Out by Library Budget	57
Table 5.17   Libraries that have Ever Purchased Computers, Printers, Software, or Other Technology on eBay or Other Internet Auction Sites	57
Table 5.18   Libraries that have Ever Purchased Computers, Printers, Software, or Other Technology on eBay or Other Internet Auction Sites, Broken Out by U.S. and Non-U.S. Libraries	57
Table 5.19   Libraries that have Ever Purchased Computers, Printers, Software, or Other Technology on eBay or Other Internet Auction Sites, Broken Out by Type of Library………………………………………………………………………………57
Table 5.20   Libraries that have Ever Purchased Computers, Printers, Software, or Other Technology on eBay or Other Internet Auction Sites, Broken Out by Library Budget	……………………………………………………………………………57
Table 5.21   Libraries that have Ever Purchased Tapes, CDs, Laserdiscs, Films, or Other Audio-Visual Materials on eBay or Other Internet Auction Sites	58
Table 5.22   Libraries that have Ever Purchased Tapes, CDs, Laserdiscs, Films, or Other Audio-Visual Materials on eBay or Other Internet Auction Sites, Broken Out by U.S. and Non-U.S. Libraries	58
Table 5.23   Libraries that have Ever Purchased Tapes, CDs, Laserdiscs, Films, or Other Audio-Visual Materials on eBay or Other Internet Auction Sites, Broken Out by Type of Library	58
Table 5.24   Libraries that have Ever Purchased Tapes, CDs, Laserdiscs, Films, or Other Audio-Visual Materials on eBay or Other Internet Auction Sites, Broken Out by Library Budget	58
Table 5.25   Libraries that have Ever Purchased Books on eBay or Other Internet Auction Sites…………………………………………………………………………………58
Table 5.26   Libraries that have Ever Purchased Books on eBay or Other Internet Auction Sites, Broken Out by U.S. and Non-U.S. Libraries	58
Table 5.27   Libraries that have Ever Purchased Books on eBay or Other Internet Auction Sites, Broken Out by Type of Library	59
Table 5.28   Libraries that have Ever Purchased Books on eBay or Other Internet Auction Sites, Broken Out by Library Budget	59
Table 5.29   Libraries that have Ever Purchased Periodicals on eBay or Other Internet Auction Sites	59
Table 5.30   Libraries that have Ever Purchased Periodicals on eBay or Other Internet Auction Sites, Broken Out by U.S. and Non-U.S. Libraries	59
Table 5.31   Libraries that have Ever Purchased Periodicals on eBay or Other Internet Auction Sites, Broken Out by Type of Library	59
Table 5.32   Libraries that have Ever Purchased Periodicals on eBay or Other Internet Auction Sites, Broken Out by Library Budget	60
Table 5.33   Libraries that have Ever Purchased Library Shelving, Cataloging, or Classification Aids on eBay or Other Internet Auction Sites	60
Table 5.34   Libraries that have Ever Purchased Library Shelving, Cataloging, or Classification Aids on eBay or Other Internet Auction Sites, Broken Out by U.S. and Non-U.S. Libraries	60
Table 5.35   Libraries that have Ever Purchased Library Shelving, Cataloging, or Classification Aids on eBay or Other Internet Auction Sites, Broken Out by Type of Library………………………………………………………………………………60
Table 5.36   Libraries that have Ever Purchased Library Shelving, Cataloging, or Classification Aids on eBay or Other Internet Auction Sites, Broken Out by Library Budget………………………………………………………………………………60
Table 5.37   Libraries that have Ever Purchased General Office Equipment on eBay or Other Internet Auction Sites	61
Table 5.38   Libraries that have Ever Purchased General Office Equipment on eBay or Other Internet Auction Sites, Broken Out by U.S. and Non-U.S. Libraries	61
Table 5.39   Libraries that have Ever Purchased General Office Equipment on eBay or Other Internet Auction Sites, Broken Out by Type of Library	61
Table 5.40   Libraries that have Ever Purchased General Office Equipment on eBay or Other Internet Auction Sites, Broken Out by Library Budget	61
Table 6.1     Libraries with a Profile on MySpace	62
Table 6.2	Libraries with a Profile on MySpace, Broken Out by U.S. and Non-U.S. Libraries	62
Table 6.3	Libraries with a Profile on MySpace, Broken Out by Type of Library	62
Table 6.4	Libraries with a Profile on MySpace, Broken Out by Library Budget	62
Table 6.5	Libraries with a Profile on Facebook	62
Table 6.6	Libraries with a Profile on Facebook, Broken Out by U.S. and Non-U.S. Libraries	62
Table 6.7	Libraries with a Profile on Facebook, Broken Out by Type of Library	63
Table 6.8	Libraries with a Profile on Facebook, Broken Out by Library Budget	63
Table 6.9	Libraries with a Profile on Second Life	63
Table 6.10   Libraries with a Profile on Second Life, Broken Out by U.S. and Non-U.S. Libraries…………………………………………………………………………….63
Table 6.11   Libraries with a Profile on Second Life, Broken Out by Type of Library	63
Table 6.12   Libraries with a Profile on Second Life, Broken Out by Library Budget	63
Table 6.13   Libraries Planning to Develop a Profile on MySpace	64
Table 6.14   Libraries Planning to Develop a Profile on MySpace, Broken Out by U.S. and Non-U.S. Libraries	64
Table 6.15   Libraries Planning to Develop a Profile on MySpace, Broken Out by Type of Library………………………………………………………………………………64
Table 6.16   Libraries Planning to Develop a Profile on MySpace, Broken Out by Library Budget………………………………………………………………………………64
Table 6.17   Libraries Planning to Develop a Profile on Facebook	64
Table 6.18   Libraries Planning to Develop a Profile on Facebook, Broken Out by U.S. and Non-U.S. Libraries	64
Table 6.19   Libraries Planning to Develop a Profile on Facebook, Broken Out by Type of Library………………………………………………………………………………65
Table 6.20   Libraries Planning to Develop a Profile on Facebook, Broken Out by Library Budget………………………………………………………………………………65
Table 6.21   Libraries Planning to Develop a Profile on Second Life	65
Table 6.22   Libraries Planning to Develop a Profile on Second Life, Broken Out by U.S. and Non-U.S. Libraries	65
Table 6.23   Libraries Planning to Develop a Profile on Second Life, Broken Out by Type of Library	65
Table 6.24   Libraries Planning to Develop a Profile on Second Life, Broken Out by Library Budget	65
Table 6.25   Mean, Median, Minimum and Maximum Number of Unique Visits the Library Receives Per Month on MySpace for Libraries with a MySpace Presence	66
Table 6.26   Mean, Median, Minimum and Maximum Number of Unique Visits the Library Receives Per Month on MySpace for Libraries with a MySpace Presence, Broken Out by Type of Library	66
Table 6.27   Mean, Median, Minimum and Maximum Number of Unique Visits the Library Receives Per Month on MySpace for Libraries with a MySpace Presence, Broken Out by Library Budget	66
Table 6.28   Mean, Median, Minimum and Maximum Number of Unique Visits the Library Receives Per Month on Facebook for Libraries with a Facebook Presence	66
Table 6.29   Mean, Median, Minimum and Maximum Number of Unique Visits the Library Receives Per Month on Second Life for Libraries with a Second Life Presence…………………………………………………………………………….66
Table 6.30   Mean, Median, Minimum and Maximum Number of Unique Visits the Library Receives Per Month on Second Life for Libraries with a Second Life Presence, Broken Out by U.S. and Non-U.S. Libraries	67
Table 7.1   Libraries that have Ever Purchased an E-Book from Amazon or an E-Book in Conjunction with a Print Title	68
Table 7.2   Libraries that have Ever Purchased an E-Book from Amazon or an E-Book in Conjunction with a Print Title, Broken Out by U.S. and Non-U.S. Libraries	68
Table 7.3   Libraries that have Ever Purchased an E-Book from Amazon or an E-Book in Conjunction with a Print Title, Broken Out by Type of Library	68
Table 7.4   Libraries that have Ever Purchased an E-Book from Amazon or an E-Book in Conjunction with a Print Title, Broken Out by Library Budget	68
Table 7.5   Libraries that have Ever Purchased a Segment of an E-Book from Amazon	68
Table 7.6   Libraries that have Ever Purchased a Segment of an E-Book from Amazon, Broken Out by U.S. and Non-U.S. Libraries	68
Table 7.7   Libraries that have Ever Purchased a Segment of an E-Book from Amazon, Broken Out by Type of Library	69
Table 7.8   Libraries that have Ever Purchased a Segment of an E-Book from Amazon, Broken Out by Library Budget	69
Table 7.9   Mean, Median, Minimum and Maximum Amount Spent on Amazon to Acquire Traditional Books, E-Books, or Parts of Books in the Past Year, in U.S.$	69
Table 7.10  Mean, Median, Minimum and Maximum Amount Spent on Amazon to Acquire Traditional Books, E-Books, or Parts of Books in the Past Year, in U.S.$, Broken Out by U.S. and Non-U.S. Libraries	69
Table 7.11  Mean, Median, Minimum and Maximum Amount Spent on Amazon to Acquire Traditional Books, E-Books, or Parts of Books in the Past Year, in U.S.$, Broken Out by Type of Library	69
Table 7.12  Mean, Median, Minimum and Maximum Amount Spent on Amazon to Acquire Traditional Books, E-Books, or Parts of Books in the Past Year, in U.S.$, Broken Out by Library Budget	70
Table 7.13  Mean, Median, Minimum and Maximum Amount Spent on Online Booksellers, Excluding Amazon, to Acquire Traditional Books, E-Books, or Parts of Books in the Past, in U.S.$	70
Table 7.14  Mean, Median, Minimum and Maximum Amount Spent on Online Booksellers, Excluding Amazon, to Acquire Traditional Books, E-Books, or Parts of Books in the Past, in U.S.$ Year, Broken Out by U.S. and Non-U.S. Libraries	70
Table 7.15  Mean, Median, Minimum and Maximum Amount Spent on Online Booksellers, Excluding Amazon, to Acquire Traditional Books, E-Books, or Parts of Books in the Past, in U.S.$ Year, Broken Out by Type of Library	70
Table 7.16  Mean, Median, Minimum and Maximum Amount Spent on Online Booksellers, Excluding Amazon, to Acquire Traditional Books, E-Books, or Parts of Books in the Past, in U.S.$ Year, Broken Out by Library Budget	71
Table 7.17  Percentage of Libraries that have Digitized and Sold Digital or Print-on-Demand Copies of Out-of-Copyright Works or Other Works for Which They have Copyright Permission that have Sold Them through the Following Specified Online Retailers…………………………………………………………………………….71
Table 7.18  Percentage of Libraries that have Digitized and Sold Digital or Print-on-Demand Copies of Out-of-Copyright Works or Other Works for Which They have Copyright Permission that have Sold Them through the Following Specified Online Retailers, Broken Out by U.S. and Non-U.S. Libraries	71
Table 7.19  Percentage of Libraries that have Digitized and Sold Digital or Print-on-Demand Copies of Out-of-Copyright Works or Other Works for Which They have Copyright Permission that have Sold Them through the Following Specified Online Retailers, Broken Out by Type of Library	71
Table 7.20  Percentage of Libraries that have Digitized and Sold Digital or Print-on-Demand Copies of Out-of-Copyright Works or Other Works for Which They have Copyright Permission that have Sold Them through the Following Specified Online Retailers, Broken Out by Library Budget	72
Table 7.21  Extent to which Libraries Use the Amazon Web Services Program that Allows the Library to Use Cover Images, Reviews, Book Descriptions, and Other Book-Related Information from the Amazon site in the Library OPAC or Other Library Contexts	72
Table 7.22  Extent to which Libraries Use the Amazon Web Services Program that Allows the Library to Use Cover Images, Reviews, Book Descriptions, and Other Book-Related Information from the Amazon site in the Library OPAC or Other Library Contexts, Broken Out by U.S. and Non-U.S. Libraries	72
Table 7.23  Extent to which Libraries Use the Amazon Web Services Program that Allows the Library to Use Cover Images, Reviews, Book Descriptions, and Other Book-Related Information from the Amazon site in the Library OPAC or Other Library Contexts, Broken Out by Type of Library	73
Table 7.24  Extent to which Libraries Use the Amazon Web Services Program that Allows the Library to Use Cover Images, Reviews, Book Descriptions, and Other Book-Related Information from the Amazon site in the Library OPAC or Other Library Contexts, Broken Out by Library Budget	73
Table 8.1   Libraries with One or More YouTube Accounts	74
Table 8.2   Libraries with One or More YouTube Accounts, Broken Out by U.S. and Non-U.S. Libraries	74
Table 8.3   Libraries with One or More YouTube Accounts, Broken Out by Type of Library…………………………………………………………….	74
Table 8.4   Libraries with One or More YouTube Accounts, Broken Out by Library Budget	………………………………………………………………………………74
Table 8.5   Mean, Median, Minimum and Maximum Number of Visits to the Library’s YouTube site in the Past	74
Table 8.6   Mean, Median, Minimum and Maximum Number of Visits to the Library’s YouTube site in the Past Year, Broken Out by Library Budget	75
Table 8.7   Mean, Median, Minimum and Maximum Number of Visits to the Library’s YouTube site in the Past Year, Broken Out by Type of Library	75
Table 8.8   Libraries that have Ever Posted Video about the Library Itself, the Building, Grounds, Special Events, Etc., on YouTube	75
Table 8.9   Libraries that have Ever Posted Video about the Library Itself, the Building, Grounds, Special Events, Etc., on YouTube, Broken Out by U.S. and Non-U.S. Libraries	75
Table 8.10  Libraries that have Ever Posted Video about the Library Itself, the Building, Grounds, Special Events, Etc., on YouTube, Broken Out by Type of Library	75
Table 8.11  Libraries that have Ever Posted Video about the Library Itself, the Building, Grounds, Special Events, Etc., on YouTube, Broken Out by Library Budget	76
Table 8.12  Libraries that have Ever Posted Photos of the Library or Library Special Events on Flickr	76
Table 8.13  Libraries that have Ever Posted Photos of the Library or Library Special Events on Flickr, Broken Out by U.S. and Non-U.S. Libraries	76
Table 8.14  Libraries that have Ever Posted Photos of the Library or Library Special Events on Flickr, Broken Out by Type of Library	76
Table 8.15  Libraries that have Ever Posted Photos of the Library or Library Special Events on Flickr, Broken Out by Library Budget	76
Table 8.16  Libraries that have Ever Posted Photos from the Library Collection on Flickr	……………………………………………………………………………76
Table 8.17  Libraries that have Ever Posted Photos from the Library Collection on Flickr, Broken Out by U.S. and Non-U.S. Libraries	77
Table 8.18  Libraries that have Ever Posted Photos from the Library Collection on Flickr, Broken Out by Type of Library	77
Table 8.19  Libraries that have Ever Posted Photos from the Library Collection on Flickr, Broken Out by Library Budget	77
Table 8.20  Libraries that have Ever Posted Photos Taken by Library Patrons on Flickr	77
Table 8.21  Libraries that have Ever Posted Photos Taken by Library Patrons on Flickr, Broken Out by U.S. and Non-U.S. Libraries	77
Table 8.22  Libraries that have Ever Posted Photos Taken by Library Patrons on Flickr, Broken Out by Type of Library	77
Table 8.23  Libraries that have Ever Posted Photos Taken by Library Patrons on Flickr, Broken Out by Library Budget	78
Table 8.24  Libraries that have Ever Posted Photos of the Library or Library Special Events on Google’s Video Sharing Site	78
Table 8.25  Libraries that have Ever Posted Photos of the Library or Library Special Events on Google’s Video Sharing Site, Broken Out by U.S. and Non-U.S. Libraries	……………………………………………………………………………78
Table 8.26  Libraries that have Ever Posted Photos of the Library or Library Special Events on Google’s Video Sharing Site, Broken Out by Type of Library	78
Table 8.27  Libraries that have Ever Posted Photos of the Library or Library Special Events on Google’s Video Sharing Site, Broken Out by Library Budget	78
Table 8.28  Libraries that have Ever Posted Photos from the Library Collection on Google’s Video Sharing Site	79
Table 8.29  Libraries that have Ever Posted Photos Taken by Library Patrons on Google’s Video Sharing Site	79
Table 8.30  Libraries that have Ever Posted Photos Taken by Library Patrons on Google’s Video Sharing Site, Broken Out by U.S. and Non-U.S. Libraries	79
Table 8.31  Libraries that have Ever Posted Photos Taken by Library Patrons on Google’s Video Sharing Site, Broken Out by Type of Library	79
Table 8.32  Libraries that have Ever Posted Photos Taken by Library Patrons on Google’s Video Sharing Site, Broken Out by Library Budget	79
Table 8.33  Libraries that have Ever Used YouTube in Training Library Patrons to Use the Library	79
Table 8.34  Libraries that have Ever Used YouTube in Training Library Patrons to Use the Library, Broken Out by U.S. and Non-U.S. Libraries	80
Table 8.35  Libraries that have Ever Used YouTube in Training Library Patrons to Use the Library, Broken Out by Type of Library	80
Table 8.36  Libraries that have Ever Used YouTube in Training Library Patrons to Use the Library, Broken Out by Library Budget	80
Table 9.1   Attitude toward Search Engine Optimization for the Library	81
Table 9.2   Attitude toward Search Engine Optimization for the Library, Broken Out by U.S. and Non-U.S. Libraries	81
Table 9.3   Attitude toward Search Engine Optimization for the Library, Broken Out by Type of Library	81
Table 9.4   Attitude toward Search Engine Optimization for the Library, Broken Out by Library Budget	82
Table 9.5   Libraries that have Ever Used “Cost per Click” Paid Ads on Google, Yahoo, or Any Other Search Engine to Advertise the Library, Its Special Collections, or Services	82
Table 10.1  Extent to which the Library Staff Uses Google Books	83
Table 10.2  Extent to which the Library Staff Uses Google Books, Broken Out by U.S. and Non-U.S. Libraries	83
Table 10.3  Extent to which the Library Staff Uses Google Books, Broken Out by Type of Library	83
Table 10.4  Extent to which the Library Staff Uses Google Books, Broken Out by Library Budget………………………………………………………………………………83
Table 10.5  Extent to which Libraries Plan to Contribute Content to Google Books	83
Table 10.6  Extent to which Libraries Plan to Contribute Content to Google Books, Broken Out by U.S. and Non-U.S. Libraries	84
Table 10.7  Extent to which Libraries Plan to Contribute Content to Google Books, Broken Out by Type of Library	84
Table 10.8  Extent to which Libraries Plan to Contribute Content to Google Books, Broken Out by Library Budget	84
Table 11.1  Extent to which Library Reference Staff Makes Use of Yahoo Answers as a Tool for Answering Reference Questions	85
Table 11.2  Extent to which Library Reference Staff Makes Use of Yahoo Answers as a Tool for Answering Reference Questions, Broken Out by U.S. and Non-U.S. Libraries…………………………………………………………………………….85
Table 11.3  Extent to which Library Reference Staff Makes Use of Yahoo Answers as a Tool for Answering Reference Questions, Broken Out by Type of Library	85
Table 11.4  Extent to which Library Reference Staff Makes Use of Yahoo Answers as a Tool for Answering Reference Questions, Broken Out by Library Budget	85
Table 11.5  Libraries with Staff who Use Yahoo Mail	85
Table 11.6  Libraries with Staff who Use Yahoo Mail, Broken Out by U.S. and Non-U.S. Libraries…………………………………………………………………………….86
Table 11.7  Libraries with Staff who Use Yahoo Mail, Broken Out by Type of Library	86
Table 11.8  Libraries with Staff who Use Yahoo Mail, Broken Out by Library Budget	86
Table 11.9  Libraries with Staff who Use Yahoo Groups	86
Table 11.10  Libraries with Staff who Use Yahoo Groups, Broken Out by U.S. and Non-U.S. Libraries	86
Table 11.11  Libraries with Staff who Use Yahoo Groups, Broken Out by Type of Library………………………………………………………………………………86
Table 11.12  Libraries with Staff who Use Yahoo Groups, Broken Out by Library Budget	……………………………………………………………………………87
Table 11.13  Libraries with Staff who Use Yahoo Answers	87
Table 11.14  Libraries with Staff who Use Yahoo Answers, Broken Out by U.S. and Non-U.S. Libraries	87
Table 11.15  Libraries with Staff who Use Yahoo Answers, Broken Out by Type of Library…………………………………………………………………………….. 87
Table 11.16  Libraries with Staff who Use Yahoo Answers, Broken Out by Library Budget	87
Table 11.17  Libraries with Staff who Use Yahoo Creative Commons Search	87
Table 11.18  Libraries with Staff who Use Yahoo Creative Commons Search, Broken Out by U.S. and Non-U.S. Libraries	88
Table 11.19  Libraries with Staff who Use Yahoo Creative Commons Search, Broken Out by Type of Library	88
Table 11.20  Libraries with Staff who Use Yahoo Creative Commons Search, Broken Out by Library Budget	88
Table 12.1    Libraries that have Listed Themselves on Google Maps	89
Table 12.2    Libraries that have Listed Themselves on Google Maps, Broken Out by U.S. and Non-U.S. Libraries	89
Table 12.3    Libraries that have Listed Themselves on Google Maps, Broken Out by Type of Library	89
Table 12.4    Libraries that have Listed Themselves on Google Maps, Broken Out by Library Budget	89
Table 12.5    Libraries that have Listed Themselves on Yahoo Maps	89
Table 12.6    Libraries that have Listed Themselves on Yahoo Maps, Broken Out by U.S. and Non-U.S. Libraries	89
Table 12.7    Libraries that have Listed Themselves on Yahoo Maps, Broken Out by Type of Library	90
Table 12.8    Libraries that have Listed Themselves on Yahoo Maps, Broken Out by Library Budget	90
Table 12.9    Libraries that have Used the Overlay Features of Google or Yahoo to Develop Specialized Maps of the Campus, Locality, State or Region, or Other Geographic Areas that Might be of Interest to Library Patrons	90
Table 12.10  Libraries that have Used the Overlay Features of Google or Yahoo to Develop Specialized Maps of the Campus, Locality, State or Region, or Other Geographic Areas that Might be of Interest to Library Patrons, Broken Out by U.S. and Non-U.S. Libraries	90
Table 12.11  Libraries that have Used the Overlay Features of Google or Yahoo to Develop Specialized Maps of the Campus, Locality, State or Region, or Other Geographic Areas that Might be of Interest to Library Patrons, Broken Out by Type of Library	90
Table 12.12  Libraries that have Used the Overlay Features of Google or Yahoo to Develop Specialized Maps of the Campus, Locality, State or Region, or Other Geographic Areas that Might be of Interest to Library Patrons, Broken Out by Library Budget	91
Table 13.1    Libraries with Staff who Use Google Docs	92
Table 13.2    Libraries with Staff who Use Google Docs, Broken Out by U.S. and Non-U.S. Libraries	92
Table 13.3    Libraries with Staff who Use Google Docs, Broken Out by Type of Library	……………………………………………………………………………92
Table 13.4    Libraries with Staff who Use Google Docs, Broken Out by Library Budget………………………………………………………………………………92
Table 13.5    Libraries with Staff who Use Google Spreadsheets	92
Table 13.6    Libraries with Staff who Use Google Spreadsheets, Broken Out by U.S. and Non-U.S. Libraries	92
Table 13.7    Libraries with Staff who Use Google Spreadsheets, Broken Out by Type of Library………………………………………………………………………………93
Table 13.8    Libraries with Staff who Use Google Spreadsheets, Broken Out by Library Budget………………………………………………………………………………93
Table 13.9    Libraries with Staff who Use Google Calendar	93
Table 13.10  Libraries with Staff who Use Google Calendar, Broken Out by U.S. and Non-U.S. Libraries	93
Table 13.11  Libraries with Staff who Use Google Calendar, Broken Out by Type of Library………………………………………………………………………………93
Table 13.12  Libraries with Staff who Use Google Calendar, Broken Out by Library Budget………………………………………………………………………………93
Table 13.13  Libraries with Staff who Use Gmail	94
Table 13.14  Libraries with Staff who Use Gmail, Broken Out by U.S. and Non-U.S. Libraries…………………………………………………………………………….94
Table 13.15  Libraries with Staff who Use Gmail, Broken Out by Type of Library	94
Table 13.16  Libraries with Staff who Use Gmail, Broken Out by Library Budget	94
Table 13.17  Libraries with Staff who Use the iGoogle Homepage	94
Table 13.18  Libraries with Staff who Use the iGoogle Homepage, Broken Out by U.S. and Non-U.S. Libraries	94
Table 13.19  Libraries with Staff who Use the iGoogle Homepage, Broken Out by Type of Library	95
Table 13.20  Libraries with Staff who Use the iGoogle Homepage, Broken Out by Library Budget	95
Table 13.21  Libraries with Staff who Use Google Blogger	95
Table 13.22  Libraries with Staff who Use Google Blogger, Broken Out by U.S. and Non-U.S. Libraries	95
Table 13.23  Libraries with Staff who Use Google Blogger, Broken Out by Type of Library………………………………………………………………………………95
Table 13.24  Libraries with Staff who Use Google Blogger, Broken Out by Library Budget………………………………………………………………………………95
Table 13.25  Libraries with Staff who Use Google Desktop	96
Table 13.26  Libraries with Staff who Use Google Desktop, Broken Out by U.S. and Non-U.S. Libraries	96
Table 13.27  Libraries with Staff who Use Google Desktop, Broken Out by Type of Library………………………………………………………………………………96
Table 13.28  Libraries with Staff who Use Google Desktop, Broken Out by Library Budget………………………………………………………………………………96
Table 13.29  Libraries that are Not Currently Using but Planning to Use in the Near Future Google Docs	96
Table 13.30  Libraries that are Not Currently Using but Planning to Use in the Near Future Google Docs, Broken Out by U.S. and Non-U.S. Libraries	96
Table 13.31  Libraries that are Not Currently Using but Planning to Use in the Near Future Google Docs, Broken Out by Type of Library	97
Table 13.32  Libraries that are Not Currently Using but Planning to Use in the Near Future Google Docs, Broken Out by Library Budget	97
Table 13.33  Libraries that are Not Currently Using but Planning to Use in the Near Future Google Spreadsheets	97
Table 13.34  Libraries that are Not Currently Using but Planning to Use in the Near Future Google Spreadsheets, Broken Out by U.S. and Non-U.S. Libraries	97
Table 13.35  Libraries that are Not Currently Using but Planning to Use in the Near Future Google Spreadsheets, Broken Out by Type of Library	97
Table 13.36  Libraries that are Not Currently Using but Planning to Use in the Near Future Google Spreadsheets, Broken Out by Library Budget	97
Table 13.37  Libraries that are Not Currently Using but Planning to Use in the Near Future Google Docs Presentations Application	98
Table 13.38  Libraries that are Not Currently Using but Planning to Use in the Near Future Google Docs Presentations Application, Broken Out by U.S. and Non-U.S. Libraries…………………………………………………………………………….98
Table 13.39  Libraries that are Not Currently Using but Planning to Use in the Near Future Google Docs Presentations Application, Broken Out by Type of Library	98
Table 13.40  Libraries that are Not Currently Using but Planning to Use in the Near Future Google Docs Presentations Application, Broken Out by Library Budget	98
Table 13.41  Libraries that are Not Currently Using but Planning to Use in the Near Future Google Calendar	98
Table 13.42  Libraries that are Not Currently Using but Planning to Use in the Near Future Google Calendar, Broken Out by U.S. and Non-U.S. Libraries	99
Table 13.43  Libraries that are Not Currently Using but Planning to Use in the Near Future Google Calendar, Broken Out by Type of Library	99
Table 13.44  Libraries that are Not Currently Using but Planning to Use in the Near Future Google Calendar, Broken Out by Library Budget	99
Table 13.45  Libraries that are Not Currently Using but Planning to Use in the Near Future Gmail	99
Table 13.46  Libraries that are Not Currently Using but Planning to Use in the Near Future Gmail, Broken Out by U.S. and Non-U.S. Libraries	99
Table 13.47  Libraries that are Not Currently Using but Planning to Use in the Near Future Gmail, Broken Out by Type of Library	99
Table 13.48  Libraries that are Not Currently Using but Planning to Use in the Near Future Gmail, Broken Out by Library Budget	100
Table 13.49  Libraries that are Not Currently Using but Planning to Use in the Near Future Google Blogger	100
Table 13.50  Libraries that are Not Currently Using but Planning to Use in the Near Future Google Blogger, Broken Out by U.S. and Non-U.S. Libraries	100
Table 13.51  Libraries that are Not Currently Using but Planning to Use in the Near Future Google Blogger, Broken Out by Type of Library	100
Table 13.52  Libraries that are Not Currently Using but Planning to Use in the Near Future Google Blogger, Broken Out by Library Budget	100
Table 13.53  Libraries that are Not Currently Using but Planning to Use in the Near Future the iGoogle Homepage	100
Table 13.54  Libraries that are Not Currently Using but Planning to Use in the Near Future the iGoogle Homepage, Broken Out by U.S. and Non-U.S. Libraries	101
Table 13.55  Libraries that are Not Currently Using but Planning to Use in the Near Future the iGoogle Homepage, Broken Out by Type of Library	101
Table 13.56  Libraries that are Not Currently Using but Planning to Use in the Near Future the iGoogle Homepage, Broken Out by Library Budget	101
Table 13.57  Libraries that are Not Currently Using but Planning to Use in the Near Future Google Desktop	101
Table 13.58  Libraries that are Not Currently Using but Planning to Use in the Near Future Google Desktop, Broken Out by U.S. and Non-U.S. Libraries	101
Table 13.59  Libraries that are Not Currently Using but Planning to Use in the Near Future Google Desktop, Broken Out by Type of Library	101
Table 13.60  Libraries that are Not Currently Using but Planning to Use in the Near Future Google Desktop, Broken Out by Library Budget	102

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