Primary Research Group - Law Libary Budget and Expenditure Report


The Survey of Law Firm Information Technology Usage and Acquisition Strategy - Vol. 1 
The Survey of Law Firm Information Technology Usage and Acquisitions Strategies explores the increasingly 
prominent role of information technologies in the daily operations of American law firms. Volume I of the 
report addresses the use of communications technologies – the Internet, intranets and extranets, conferencing
and more. Volume II concerns hardware, software and technology training. Based on a survey of 75 major 
law firms, the report presents data for the entire sample as well as broken out by number of partners per firm.
Publication Date: November 1999/Price: $98.50 /ISBN#: 1-57440-041-X

TABLE OF CONTENTS

SUMMARY OF MAJOR FINDINGS

INTRODUCTION

CHAPTER ONE: THE INTERNET

Percentage Of Firms That Are Connected To The Internet

Percentage Of Firms That Have Internet Access On their Local Area Networks (LAN), Based On The Subset Of Firms That Have Local Area Networks

Mean Percentage Of The Firms' Lawyers That Have Internet Connections

Percentage Of Firms That Use Specified Types Of Internet Connectivity

Percentage Of Firms That Use Specified Types Of Internet Connectivity (Chart)

Mean Annual Spending On Outside Internet Service Providers

Mean Annual Spending On Outside Internet Service Providers, Per Partner

Percentage Of Firms At Which Only Attorneys Have Access To The Internet

Percentage Of Firms At Which Support Staff Have Access To The Internet

Percentage Of Firms That Have Written Internet Usage Policies

Percentage Of Firms That Have Updated Their Internet Usage Policies Within The Past Twelve Months, Based On The Subset of Firms That Have Written Internet Usage Policies

Percentage Of Firms That Monitor Internet Usage In Any Way

Percentage Of Firms That Use Tracking Software To Monitor Internet Usage

Percentage Of Firms That Block Access To Particular Web Sites Or Types Of Web Sites

Percentage Of Firms That Use The Internet To Gather Information On Potential Clients

Percentage Of Firms That Use On-line Discussion/Conferencing Software

Mean Percentage Of On-line Legal Research Conducted Through Specified Means

Mean Percentage Of On-line Legal Research Conducted Through Specified Means (Chart)

Percentage Of Firms That Indicate That They Are Downsizing Their Print Libraries Because Of The Internet

Percentage Of Firms That Have Their Own Web Sites

Percentage Of Firms That Plan To Introduce Their Own Web Sites Within The Next Year, Based On The Subset Of Firms That Do Not Currently Have Their Own Sites

Mean Spending On The Launch Of The Firms' Web Sites, Based On The Subset Of Firms That Have Or Soon Will Have Web Sites

Mean Spending On The Launch Of The Firms' Web Sites, Per Partner, Based On The Subset Of Firms That Have Or Soon Will Have Web Sites

Percentage Of Firms Whose Web Sites Are Administered In-house, Based On The Subset Of Firms That Have Their Own Sites

Percentage Of Firms That Have Full-time Webmasters, Based On The Subset Of Firms That Have Their Own Web Sites

Frequency With Which Information Is Updated On The Firms' Web Sites, Based On The Subset Of Firms That Have Their Own Sites

Percentage Of Firms That Indicated That They Are Generally Satisfied With Their Web Presence, Based On The Subset Of Firms That Have Their Own Web Sites

Mean Percentage Of New Cases Received Credited To The Firms' Web Sites

Percentage Of Firms That Believe That Their Competition Is Doing More With Their Web Respective Sites Than They Are, Based On The Subset Of Firms That Have Their Own Sites

CHAPTER TWO: INTRANETS & EXTRANETS

Percentage Of Firms That Have Intranets

Percentage Of Firms That Plan To Develop Intranets Within The Next Year, Based On The Subset Of Firms That Do Not Currently Have Intranets

Percentage Of Firms That Plan To Develop Intranets Within The Next Three Years, Based On The Subset Of Firms That Do Not Currently Have Intranets

Percentage Of Firms That Developed Their Intranets With Internal Talent Alone, Hired Outside Consultants To Develop Their Intranets Or Used Both Inside And Outside Talent, Based On The Subset Of Firms That Currently Have Intranets

Mean Spending On the Development Of The Firms' Intranets, Based On The Subset Of Firms That Have Intranets

Mean Spending On The Development Of The Firms' Intranets, Per Partner, Based On The Subset Of Firms That Have Intranets

Mean Cost Of Hiring Outside Consultants To Develop The Firms' Intranets, Based On The Subset Of Firms That Hired Outside Consultants To Do So

Mean Cost Of Hiring Outside Consultants To Develop The Firms' Intranets, Per Partner, Based On The Subset Of Firms That Hired Outside Consultants To Do So

Mean Amount That The Firms' Intranets Have Saved In Photocopying And Printing Costs, Based On The Subset Of Firms That Have Intranets

Mean Amount That The Firms' Intranets Have Saved In Photocopying And Printing Costs, Per Partner, Based On Subset Of Firms That Have Intranets

Percentage Of Firms That Have Extranets

Percentage Of Firms That Plan To Develop Extranets Within The Next Year, Based On The Subset Of Firms That Do Not Currently Have Extranets

Percentage Of Firms That Plan To Develop Extranets Within The Next Three Years, Based On The Subset Of Firms That Do Not Currently Have Extranets

Percentage Of Firms That Indicated That Their Extranets Have Led To Tangible Improvements In Client-Firm Relations

Mean Cumulative Spending On Intranets And Extranets By The End Of 1999, Based On The Subset Of Firms That Have Intranets And/Or Extranets

Mean Cumulative Spending On Intranets And Extranets By The End Of 1999, Per Partner, Based On The Subset Of Firms That Have Intranets And/Or Extranets

CHAPTER THREE: E-MAIL

Percentage Of Firms Whose Web Sites Have E-mail Links To Individual Attorneys, Based On The Subset Of Firms That Have Their Own Web Sites

CHAPTER FOUR: CONFERENCING

Percentage Of Firms That Use Three-Or-More-Way Audio Teleconferencing

Percentage Of Firms That Use Videoconferencing

Mean Number Of Videoconferences Conducted Annually, Based On The Subset Of Firms That Use Videoconferencing Technologies

Mean Number Of Videoconferences Conducted Annually, Per Partner, Based On The Subset Of Firms That Use Videoconferencing Technologies

CHAPTER FIVE: TELEPHONY

Mean Number Of Telephone Lines Maintained

Mean Number Of Telephone Lines Maintained, Per Partner

Mean Number Of Cellular/PCS Phones Maintained

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