The Survey of Law Firm Information Technology Usage and Acquisition Strategy - Vol. 2
The Survey of Law Firm Information Technology Usage and Acquisitions Strategies explores the increasingly
prominent role of information technologies in the daily operations of American law firms. Volume I of the
report addresses the use of communications technologies – the Internet, intranets and extranets, conferencing
and more. Volume II concerns hardware, software and technology training. Based on a survey of 75 major
law firms, the report presents data for the entire sample as well as broken out by number of partners per firm.
Publication Date: November 1999/Price: $98.50 /ISBN#: 1-57440-041-X
TABLE OF CONTENTS
SUMMARY OF MAJOR FINDINGS
INTRODUCTION
CHAPTER ONE: COMPUTER SYSTEMS
Mean Number Of Personal Computers Or Workstations
Maintained
Mean Number Of Personal Computers Or Workstations Maintained, Per Partner
Mean Number Of Laptop Computers Maintained
Mean Number Of Laptop Computers Maintained, Per Partner
Percentage Of Firms That Reimburse Attorneys For The Purchase Of Laptop
Computers
Mean Percentage Of The Firms' Computers Replaced Or Added In 1998
Mean Spending On Computer Hardware In 1998
Mean Spending On Computer Hardware In 1998, Per Partner
Mean Projected Spending On Computer Hardware In 1999
Mean Projected Spending On Computer Hardware In 1999, Per Partner
Percentage Of Firms That Have Systems In Place For Backing Up Data On
Individual PCs
Percentage Of Firms That Have Disaster Recovery Plans For Computer System
Crashes
Percentage Of Firms That Indicated That They Are Satisfied With The
Virus Protection Programs That They Currently Have In Place
Percentage Of Firms That Had Plans In Place By September 1st, 1999 To
Deal With The Y2K Problem
Mean Percentage Of The Firms' Computer Hardware That Was Y2K Compliant
By The End Of 1998
Percentage Of Firms That Have Computer Use Policy Manuals
Percentage Of Firms Whose Computer Use Policy Manuals Have Been Updated
In The Past Twelve Months, Based On The Subset Of Firms That Have Such
Manuals
Percentage Of Firms That Have Full-time In-house Technology Directors
Mean Number Of Full-time Equivalent Positions Assigned To The Firms'
Technology Functions
Mean Number Of Full-time Equivalent Positions Assigned To The Firms'
Technology Functions, Per Partner
Mean Percentage Of Total Annual Billings Spent On Technology (Including
Costs Of Training, Hardware, Software And Staff Support)
CHAPTER TWO: SOFTWARE AND STORAGE DEVICES
Percentage Of Firms That Use Specified Software
Packages
Percentage Of Firms That Use Certain Specified Software Packages (Chart)
Percentage Of Firms That Indicated That They Would Be Interested In
A Single Software Package That Covers All Office Functions
Percentage Of Firms That Use Certain Specified Word Processing Programs
Percentage Of Firms That Use Certain Specified Word Processing Programs
(Chart)
Mean Projected Spending On Computer Software In 1999 (Including All
Existing Licenses And New Software)
Mean Projected Spending On Computer Software In 1999 (Including All
Existing Licenses And New Software), Per Partner
Percentage Of Firms That Use Cartridge Drives (Such As Zip Drives) For
Document Preparation
Mean Percentage Of the Firms' Attorneys That Use PalmPilots Or Similar
Devices
CHAPTER THREE: VOICE RECOGNITION SOFTWARE
Percentage Of Firms At Which Voice Recognition Software Is Currently
Used By Attorneys, Support Staff Or Both
Percentage Of Firms That Indicated That They Generally Encourage The
Use Of Voice Recognition Software Among Attorneys, Support Staff Or
Both
Percentage Of Firms At Which Voice Recognition Software Is Used By Attorneys
Only
Mean Percentage Of The Firms' Attorneys That Use Voice Recognition Technologies
Percentage Of Firms That Indicated That Most Attorneys Are Willing To
Devote Enough Time To Train On Voice Recognition Software
Mean Percentage Of The Firms' Paralegals That Use Voice Recognition
Technologies
Mean Percentage Of The Firms' Legal Secretaries That Use Voice Recognition
Technologies
Mean Percentage Of Voice Recognition Use Accounted For By Specified
Voice Recognition Software Packages
Mean Percentage Of Voice Recognition Use Accounted For By Certain Specified
Voice Recognition Software Packages (Chart)
Percentage Of Firms That Indicated That The Use Of Voice Recognition
Software Has Created Problems For The Firms' Computer Systems
Percentage Of Firms That Believe That The Use Of Voice Recognition Software
Will Reduce Staffing Needs Within The Next Year
Mean Projected Spending On Voice Recognition Technologies By The End
Of 1999
Mean Projected Spending On Voice Recognition Technologies By The End
Of 1999, Per Partner
CHAPTER
FOUR: TRAINING
Percentage Of Firms That Require Attorneys To Undergo Periodic Training
In Technology Applications
Percentage Of Firms That Require Paralegals To Undergo Periodic Training
in Technology Applications
Percentage Of Firms That Require Secretarial Staff To Undergo Periodic
Training In Technology Applications
Percentage Of Firms That Require Administrators To Undergo Periodic
Training In Technology Applications
Percentage Of Firms That Have Dedicated Training Facilities
Percentage Of Firms That Employ Full-time In-house Technical Trainers
Percentage Of Firms At Which One Or More Attorneys Use CD-ROMs for Continuing
Legal Education
Percentage Of Firms At Which One Or More Attorneys Use The Internet
For Continuing Legal Education
Percentage Of Firms At Which One Or More Attorneys Take Continuing Legal
Education Courses Through Distance Learning
Percentage Of Firms For Whom Seminars Are Still The Primary Source Of
Continuing Legal Education
Mean Percentage Of Continuing Legal Education/Training Needs Met Primarily
By Certain Specified Training Methods
Mean Percentage Of Continuing Legal Education/Training Needs Met Primarily
By Traditional Seminars
Mean Percentage Of Continuing Legal Education/Training Needs Met Primarily
By Print Materials
Mean Percentage Of Continuing Legal Education/Training Needs Met Primarily
By CD-based Materials
Mean Percentage Of Continuing Legal Education/Training Needs Met Primarily
By Internet-based/On-line Materials
Mean Percentage Of Continuing Legal Education/Training Needs Met Primarily
By Intranet-based Materials
Mean Percentage Of Continuing Legal Education/Training Needs Met Primarily
By Videotape-based Materials
Mean Percentage Of Continuing Legal Education/Training Needs Met Primarily
By Materials Other Than Those Listed
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