Primary Research Group - Survey of Academic & Special Libraries

The Survey of Academic & Special Libraries, 2001 Edition
The Survey of Academic & Special Libraries is based on detailed surveys of 20 law libraries, 23 corporate 
libraries, 22 hospital and healthcare libraries and 65 academic libraries in the USA & Canada.  The report's 
more than 500 tables of data present an extraordinary statistical map of the purchasing policies and 
technology practices of academic & special libraries in North America.  Among the issues covered are 
spending on and negotiating with major commercial online services, the use of web-based niche information 
suppliers, use of CD-ROM, traditional and electronic document delivery services, use of various search 
engines, and spending on books, cataloging systems, training, electronic and print journals and much more.  
Data is broken out by size and type of library with separate presentations for academic, medical, legal, 
corporate and government libraries.  See the table of contents, list of tables and sample data for more details.
ISBN #: 1-57440-042-8

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TABLE OF CONTENTS

SECTION I: COMMERCIAL ONLINE SERVICES 37
MEAN SPENDING FOR ALL COMMERCIAL ONLINE SERVICES IN 1999 37
ESTIMATED MEAN SPENDING FOR ALL COMMERCIAL ONLINE SERVICES IN 2000 38
MEAN PERCENTAGE CHANGE IN THE LIBRARY'S SPENDING FOR COMMERCIAL ONLINE SERVICES THAT WAS ACCOUNTED FOR BY FLAT RATE CONTRACTS IN 1999 40
ESTIMATED MEAN PERCENTAGE OF THE LIBRARY'S SPENDING FOR COMMERCIAL ONLINE SERVICES THAT WILL BE ACCOUNTED FOR BY FLAT RATE CONTRACTS IN 2000 41
PERCENTAGE OF LIBRARIES THAT HAVE A FLAT RATE AGREEMENT WITH DIALOG 42
PERCENTAGE OF LIBRARIES THAT HAVE A FLAT RATE AGREEMENT WITH DOW JONES 43
PERCENTAGE OF LIBRARIES THAT HAVE A FLAT RATE AGREEMENT WITH LEXIS-NEXIS 44
PERCENTAGE OF LIBRARIES THAT HAVE A FLAT RATE AGREEMENT WITH WESTLAW 45
PERCENTAGE OF LIBRARIES THAT HAVE A FLAT RATE AGREEMENT WITH INVESTEXT 46
PERCENTAGE OF LIBRARIES THAT HAVE A FLAT RATE AGREEMENT WITH DUN & BRADSTREET 47
PERCENTAGE OF LIBRARIES FOR WHICH A VENDOR RAISED A FLAT RATE FEE OVER THE AMOUNT NEGOTIATED ON THE PREVIOUS CONTRACT WITH THE SAME VENDOR 48
PERCENTAGE OF LIBRARIES THAT NEGOTIATED A NEW FLAT RATE CONTRACT WITH A VENDOR OF ONLINE INFORMATION AND FELT THAT THE FEE INCREASED BY A GREATER OR LESSER PERCENTAGE THAN THE INCREASE IN USAGE 49
LIBRARY ASSESSMENT OF FAIRNESS OF FEES FOR COMMERCIAL ONLINE SERVICE 50
MEAN PERCENT INCREASE IN USAGE OF COMMERCIAL ONLINE SERVICES AFTER NEGOTIATIONS OF A FIXED RATE AGREEMENT 52

SECTION II: DATABASE DECISION-MAKING 53
MEAN RANKING OF THE DECISION MAKING INFLUENCE OF THE LIBRARY DIRECTOR CONCERNING HOW DECISIONS ABOUT THE NUMBER, TYPE, FORM, AND COST OF DATABASES ARE MADE, ON A SCALE FROM ONE TO TEN WITH ONE REPRESENTING VERY INFLUENTIAL 53
MEAN RANKING OF THE DECISION MAKING INFLUENCE OF THE LIBRARY ACQUISITIONS DIRECTOR CONCERNING HOW DECISIONS ABOUT THE NUMBER, TYPE, FORM, AND COST OF DATABASES ARE MADE, ON A SCALE FROM ONE TO TEN WITH ONE REPRESENTING VERY INFLUENTIAL 54
MEAN RANKING OF THE DECISION MAKING INFLUENCE OF LIBRARY EXECUTIVES AND OFFICIALS CONCERNING HOW DECISIONS ABOUT THE NUMBER, TYPE, FORM, AND COST OF DATABASES ARE MADE, ON A SCALE FROM ONE TO TEN WITH ONE REPRESENTING VERY INFLUENTIAL 55
MEAN RANKING OF THE DECISION MAKING INFLUENCE OF A CONSORTIUM TO WHICH THE LIBRARY BELONGS, CONCERNING HOW DECISIONS ABOUT THE NUMBER, TYPE, FORM, AND COST OF DATABASES ARE MADE, ON A SCALE FROM ONE TO TEN WITH ONE REPRESENTING VERY INFLUENTIAL 56
MEAN RANKING OF THE DECISION MAKING INFLUENCE OF A COMMITTEE OF MANAGERS, SUBJECT SPECIALISTS AND/OR OTHER LIBRARY STAFF, CONCERNING HOW DECISIONS ABOUT THE NUMBER, TYPE, FORM, AND COST OF DATABASES ARE MADE, ON A SCALE FROM ONE TO TEN WITH ONE REPRESENTING VERY INFLUENTIAL 58
MEAN RANKING OF THE DECISION MAKING INFLUENCE OF A KEY INTEREST GROUP OUTSIDE THE LIBRARY SUCH AS CORPORATE INFORMATION DIRECTOR, SENIOR PARTNER IN A LAW FIRM, OR ACADEMIC ADMINISTRATION IN A COLLEGE, CONCERNING HOW DECISIONS ABOUT THE NUMBER, TYPE, FORM, AND COST OF DATABASES ARE MADE, ON A SCALE FROM ONE TO TEN WITH ONE REPRESENTING VERY INFLUENTIAL 59
PERCENTAGE OF LIBRARIES THAT HAVE A FORMAL REVIEW MECHANISM TO DETERMINE USAGE LEVELS FOR VARIOUS DATABASES AND ONLINE SERVICES 61
PERCENTAGE OF LIBRARIES THAT PRODUCE A REPORT EITHER ANNUALLY OR MORE FREQUENTLY TO TRACK DATABASE USAGE 62
MEAN NUMBER OF DATABASES THE LIBRARY EXAMINED ON A FREE TRIAL BASIS WITHIN THE LAST YEAR 63
MEAN NUMBER OF DATABASES EXAMINED DURING A FREE TRIAL TO WHICH THE LIBRARY SUBSEQUENTLY ACQUIRED ACCESS 64
MEAN NUMBER OF DATABASE SUBSCRIPTIONS THAT THE LIBRARY CANCELLED WITHIN THE PAST YEAR 65
MEAN NUMBER OF DATABASE CANCELLATIONS THAT RESULTED FROM AN INCREASE IN THE COST OF THE DATABASE 66
MEAN NUMBER OF DATABASE CANCELLATIONS THAT RESULTED FROM INSUFFICIENT USE 67

SECTION III: ELECTRONIC DOCUMENT DELIVERY SERVICES 69
SPENDING FOR ELECTRONIC DOCUMENT DELIVERY SERVICES HAVE INCREASED DRAMATICALLY IN THE PAST YEAR, INCREASING BY 38.74% IN 2000, AFTER A NEARLY 13% INCREASE IN 1999. SPENDING BY ACADEMIC LIBRARIES ROSE FROM A MEAN OF LESS THAN $13,000.00 TO MORE THAN $23,000.00 PER YEAR, WHILE SPENDING BY GOVERNMENT/NON-PROFIT LIBRARIES IN THE SAMPLE ROSE BY MORE THAN 50%, FROM A MEAN OF $20,000.00 TO $30,250.00. 69
MEAN SPENDING FOR ELECTRONIC DOCUMENT DELIVERY SERVICES IN 1999 69
ESTIMATED MEAN SPENDING FOR ELECTRONIC DOCUMENT DELIVERY SERVICES IN 2000 70
MEAN PERCENTAGE OF JOURNAL ARTICLES, THAT THE LIBRARY DOES NOT SUBSCRIBE TO, THAT ARE OBTAINED THROUGH A LIBRARY LOAN WHEN REQUESTED BY A PATRON 71
MEAN PERCENTAGE OF JOURNAL ARTICLES, THAT THE LIBRARY DOES NOT SUBSCRIBE TO, THAT ARE OBTAINED THROUGH ELECTRONIC DOCUMENT DELIVERY WHEN REQUESTED BY A PATRON 72
MEAN PERCENTAGE OF JOURNAL ARTICLES, THAT THE LIBRARY DOES NOT SUBSCRIBE TO, THAT ARE OBTAINED THROUGH TRADITIONAL DOCUMENT DELIVERY WHEN REQUESTED BY A PATRON 73
MEAN PERCENTAGE OF JOURNAL ARTICLES, THAT THE LIBRARY DOES NOT SUBSCRIBE TO, THAT ARE OBTAINED THROUGH SOME OTHER SOURCE THAN THOSE LISTED ABOVE WHEN REQUESTED BY A PATRON 74
MEAN PERCENT INCREASE IN THE USE OF ELECTRONIC DOCUMENT DELIVERY IN THE LIBRARY OVER THE PAST TWO YEARS 76
PERCENTAGE OF LIBRARIES THAT SUBSCRIBE TO OR OTHERWISE USE INSTITUTE FOR SCIENTIFIC INFORMATION AS A DOCUMENT DELIVERY SERVICE 77
PERCENTAGE OF LIBRARIES THAT SUBSCRIBE TO OR OTHERWISE USE NORTHERN LIGHT AS A DOCUMENT DELIVERY SERVICE 78
PERCENTAGE OF LIBRARIES THAT SUBSCRIBE TO OR OTHERWISE USE SILVER PLATTER AS A DOCUMENT DELIVERY SERVICE 79
PERCENTAGE OF LIBRARIES THAT SUBSCRIBE TO OR OTHERWISE USE UNCOVER AS A DOCUMENT DELIVERY SERVICE 80
PERCENTAGE OF LIBRARIES THAT SUBSCRIBE TO OR OTHERWISE USE CARL AS A DOCUMENT DELIVERY SERVICE 81
PERCENTAGE OF LIBRARIES THAT SUBSCRIBE TO OR OTHERWISE USE IBM AS A DOCUMENT DELIVERY SERVICE 82
PERCENTAGE OF LIBRARIES THAT SUBSCRIBE TO OR OTHERWISE USE ANY DOCUMENT DELIVERY SERVICE OTHER THAN THOSE LISTED ABOVE 83
MEAN PERCENTAGE OF THE TOTAL SPENT FOR DOCUMENT DELIVERY SERVICES THAT WENT TO COMMERCIAL, FOR-PROFIT PROVIDERS 84
PERCENTAGE OF LIBRARIES THAT TOTALLY SUBSIDIZE DOCUMENT DELIVERY FOR THEIR PRIMARY CLIENTELE 85
PERCENTAGE OF LIBRARIES THAT PROVIDE THEIR USERS WITH ACCESS TO A DOCUMENT DELIVERY SERVICE ALLOWING UNMEDIATED END-USER ORDERING OF ARTICLES FOR WHICH THE USER PAYS ON A PER-ITEM BASIS 86

SECTION IV: DATABASE ACCESS & SPENDING 88
MEAN PERCENTAGE OF THE LIBRARIES TOTAL DATABASE/DIGITAL PUBLISHING SPENDING THAT IS SPENT ON ONLINE SERVICES 88
MEAN PERCENTAGE OF THE LIBRARIES TOTAL DATABASE SPENDING THAT IS SPENT ON ELECTRONIC DOCUMENT DELIVERY SERVICES 89
MEAN PERCENTAGE OF THE LIBRARIES TOTAL DATABASE SPENDING THAT IS SPENT ON CD-ROM SUBSCRIPTIONS 90
MEAN PERCENTAGE OF THE LIBRARIES TOTAL DATABASE/DIGITAL PUBLISHING SPENDING THAT IS SPENT ON WEB-ACCESSED DATABASES THAT ARE NOT COMMERCIAL ONLINE SERVICES 91
MEAN PERCENTAGE OF THE LIBRARIES TOTAL DATABASE/DIGITAL PUBLISHING SPENDING ACCOUNTED FOR BY DIRECT LEASE FROM PUBLISHERS FOR POSTING ON THE END USER INTRANET 92
MEAN PERCENTAGE OF THE LIBRARIES TOTAL DATABASE SPENDING THAT IS SPENT ON SOMETHING OTHER THEN THE FUNCTIONS LISTED ABOVE 93

SECTION V: CD-ROM 95
MEAN NUMBER OF CD-ROM DATABASE SUBSCRIPTIONS THAT THE LIBRARY MAINTAINS 95
MEAN NUMBER OF CD-ROM SUBSCRIPTIONS THAT ARE UNDER A NETWORK LICENSE SO THAT MORE THAN ONE WORKSTATION CAN USE THE CD-ROM 96
SPENDING FOR CD-ROM DATABASES 97
ESTIMATED MEAN SPENDING FOR CD-ROM LICENSES IN 2000 98

SECTION VI: DVD 100
MEAN NUMBER OF DVD PLAYERS THE LIBRARY OWNS 100
MEAN NUMBER OF DVD PLAYERS THE LIBRARY PLANS TO ACQUIRE WITHIN THE NEXT YEAR 101

SECTION VII: INTERNET USAGE 102
MEAN NUMBER OF WORKSTATIONS IN THE LIBRARY THAT OFFER INTERNET ACCESS FOR PATRONS 102
MEAN PERCENT INCREASE IN INTERNET USAGE BY PATRONS AT THE LIBRARY WITHIN THE PAST SIX MONTHS 103
SUMMARY TABLE OF SEARCH ENGINES THAT LIBRARIES USE FREQUENTLY OR AS DEFAULT SEARCH ENGINES 104
Search engines 104
PERCENTAGE OF LIBRARIES THAT USE LYCOS FREQUENTLY OR AS A DEFAULT SEARCH ENGINE 104
PERCENTAGE OF LIBRARIES THAT USE HOTBOT FREQUENTLY OR AS A DEFAULT SEARCH ENGINE 105
PERCENTAGE OF LIBRARIES THAT USE INFOSEEK FREQUENTLY OR AS A DEFAULT SEARCH ENGINE 106
PERCENTAGE OF LIBRARIES THAT USE YAHOO! FREQUENTLY OR AS A DEFAULT SEARCH ENGINE 107
PERCENTAGE OF LIBRARIES THAT USE ALTA VISTA FREQUENTLY OR AS A DEFAULT SEARCH ENGINE 109
PERCENTAGE OF LIBRARIES THAT USE WEB CRAWLER FREQUENTLY OR AS A DEFAULT SEARCH ENGINE 110
PERCENTAGE OF LIBRARIES THAT USE EXCITE FREQUENTLY OR AS A DEFAULT SEARCH ENGINE 111
PERCENTAGE OF LIBRARIES THAT USE GOTO FREQUENTLY OR AS A DEFAULT SEARCH ENGINE 112
PERCENTAGE OF LIBRARIES THAT USE GALAXY FREQUENTLY OR AS A DEFAULT SEARCH ENGINE 113

SECTION VIII: LIBRARY SATISFACTION & USAGE SURVEYS 114
PERCENTAGE OF LIBRARIES THAT CONDUCTED A SURVEY OF PATRON SATISFACTION WITHIN THE PAST YEAR 114
MEAN SAMPLE SIZE OF THE LAST LIBRARY SATISFACTION SURVEY 115
PERCENTAGE OF LIBRARIES THAT CONDUCTED A SURVEY OF PATRON SATISFACTION WITHOUT OUTSIDE CONSULTANT 116

SECTION IX: SOFTWARE 118
MEAN SPENDING FOR SOFTWARE IN THE PAST YEAR (1999) 118
ESTIMATED MEAN SPENDING ON SOFTWARE IN THE YEAR 2000 119
MEAN PERCENTAGE OF THE LIBRARIES SOFTWARE SPENDING THAT IS ACCOUNTED FOR BY LICENSES TO BASIC OPERATING SYSTEMS AND BASIC PC SOFTWARE SUCH AS BROWSERS, WORD PROCESSING DATABASE, SPREADSHEET, AND PRESENTATION SOFTWARE, ETC. 120
PERCENTAGE OF LIBRARIES THAT PAID FOR THEIR OPERATING SYSTEM AND BASIC PC SOFTWARE LICENSES OUT OF THEIR OWN BUDGET 121

SECTION X: PRINT JOURNALS 123
MEAN NUMBER OF PRINT SUBSCRIPTIONS TO JOURNALS IN 1999 124
ESTIMATED MEAN NUMBER OF PRINT SUBSCRIPTIONS TO JOURNALS IN 2000 125
MEAN SPENDING FOR PRINT JOURNAL SUBSCRIPTIONS IN 1999 126
ESTIMATED MEAN SPENDING FOR PRINT JOURNAL SUBSCRIPTIONS FOR 2000 127

SECTION XI: ELECTRONIC JOURNALS 129
MEAN SPENDING TO SUBSCRIBE TO ELECTRONIC JOURNALS IN 1999 129
ESTIMATED MEAN SPENDING FOR ELECTRONIC JOURNALS IN 2000 130
MEAN NUMBER OF ELECTRONIC JOURNALS TO WHICH THE LIBRARIES SUBSCRIBE 131
MEAN NUMBER OF ELECTRONIC JOURNALS THAT REQUIRE A SUBSCRIPTION FEE 132
MEAN NUMBER OF ELECTRONIC JOURNALS, WITH NO PRINT COUNTERPART, THAT THE LIBRARY PAID TO SUBSCRIBE TO IN 1999 133
ESTIMATED MEAN NUMBER OF ELECTRONIC JOURNALS, WITH NO PRINT COUNTERPART, THAT THE LIBRARY EXPECTS TO SUBSCRIBE TO IN 2000 133
MEAN SPENDING ON SUBSCRIPTIONS TO ELECTRONIC-ONLY JOURNALS DURING THE LAST FISCAL YEAR 134
MEAN NUMBER OF PRINT JOURNALS THAT THE LIBRARY SUBSCRIBES TO THAT PROVIDE FREE ACCESS TO AN ELECTRONIC VERSION AS WELL 135
MEAN NUMBER OF PRINT JOURNALS THAT THE LIBRARY SUBSCRIBES TO THAT REQUIRE THE LIBRARY TO PAY AN ADDITIONAL FEE FOR PATRON ACCESS TO AN ELECTRONIC VERSION 136
MEAN SPENDING FOR ADDITIONAL ACCESS TO ELECTRONIC VERSIONS OF PRINT JOURNALS THAT THE LIBRARY SUBSCRIBED TO DURING THE PAST YEAR 137
PERCENTAGE OF LIBRARIES THAT PROVIDE PATRON ACCESS TO THE E-JOURNAL SERVICE PROJECT MUSE 138
PERCENTAGE OF LIBRARIES THAT PROVIDE PATRON ACCESS TO THE E-JOURNAL SERVICE JSTOR 139
PERCENTAGE OF LIBRARIES THAT PROVIDE PATRON ACCESS TO THE E-JOURNAL SERVICE BLACKWELL'S ELECTRONIC JOURNAL NAVIGATOR 140
PERCENTAGE OF LIBRARIES THAT PROVIDE PATRON ACCESS TO AN E-JOURNAL SERVICE OTHER THAN THOSE LISTED ABOVE 141
MEAN SPENDING TO PROVIDE ACCESS TO E-JOURNALS THROUGH DIFFERENT E-JOURNAL SERVICE SUCH AS PROJECT MUSE, JSTOR, BLACKWELL'S ELECTRONIC JOURNAL NAVIGATOR, ETC., DURING THE LAST FISCAL YEAR 142

SECTION XII: PHOTOCOPYING MACHINES 144
MEAN NUMBER OF PHOTOCOPY MACHINES THAT THE LIBRARY HAD FOR PATRON USE IN 1999 144
ESTIMATED MEAN NUMBER OF PHOTOCOPY MACHINES THAT THE LIBRARY EXPECTS TO HAVE AVAILABLE FOR PATRON USE IN 2000 145

SECTION XIII: CATALOGING 146
PERCENTAGE OF LIBRARIES THAT HAVE REPLACED THEIR PREVIOUS ONLINE CATALOG WITH ONE PROVIDED BY A DIFFERENT VENDOR WITHIN THE PAST THREE YEARS 146
PERCENTAGE OF LIBRARIES THAT REPLACED THEIR PREVIOUS ONLINE CATALOG WITH ONE PROVIDED BY A DIFFERENT VENDOR BECAUSE THE PREVIOUS VENDOR WENT OUT OF BUSINESS 147
PERCENTAGE OF LIBRARIES THAT REPLACED THEIR PREVIOUS ONLINE CATALOG WITH ONE PROVIDED BY A DIFFERENT VENDOR BECAUSE THE VENDOR OF THE PREVIOUS CATALOG HAD MERGED WITH ANOTHER COMPANY, PROMPTING THE LIBRARY TO INVESTIGATE ALTERNATIVES 147
PERCENTAGE OF LIBRARIES THAT REPLACED THEIR PREVIOUS ONLINE CATALOG WITH ONE PROVIDED BY A DIFFERENT VENDOR BECAUSE THE PREVIOUS CATALOG NEEDED TO BE REPLACED BY A WEB OPAC 148
PERCENTAGE OF LIBRARIES THAT REPLACED THEIR PREVIOUS ONLINE CATALOG WITH ONE PROVIDED BY A DIFFERENT VENDOR BECAUSE THE PREVIOUS VENDOR COULD NOT DELIVER TECHNICAL CAPABILITIES THAT WERE NEEDED 149
PERCENTAGE OF LIBRARIES THAT ARE MEMBERS OF OCLC 150
MEAN PERCENTAGE OF ORIGINAL CATALOGING THAT IS PERFORMED IN-HOUSE AT THE LIBRARY 151
MEAN PERCENTAGE OF COPY CATALOGING THAT IS PERFORMED IN-HOUSE AT THE LIBRARY 153
MEAN BUDGET FOR THE CATALOGING DEPARTMENT IN PAST FISCAL YEAR 154
PERCENTAGE OF LIBRARIES THAT CATALOG WEB RESOURCES 155
PERCENTAGE OF LIBRARIES THAT ACQUIRE ARCHIVAL AND MANUSCRIPT COLLECTIONS THAT PROVIDE A COLLECTION LEVEL OF DESCRIPTION 155
PERCENTAGE OF LIBRARIES THAT ACQUIRE ARCHIVAL AND MANUSCRIPT COLLECTIONS THAT PROVIDE A SERIES LEVEL OF DESCRIPTION 156
PERCENTAGE OF LIBRARIES THAT ACQUIRE ARCHIVAL AND MANUSCRIPT COLLECTIONS THAT PROVIDE A FOLDER LEVEL OF DESCRIPTION 157
PERCENTAGE OF LIBRARIES THAT ACQUIRE ARCHIVAL AND MANUSCRIPT COLLECTIONS THAT PROVIDE AN ITEM LEVEL OF DESCRIPTION 158
PERCENTAGE OF LIBRARIES THAT ACQUIRE ARCHIVAL AND MANUSCRIPT COLLECTIONS AND PROVIDE A DESCRIPTION LEVEL WHICH VARIES ACCORDING TO THE RELATIVE SIGNIFICANCE OF THE COLLECTION, BASED ON THOSE LIBRARIES THAT DO ACQUIRE ARCHIVAL AND MANUSCRIPT COLLECTIONS 159
PERCENTAGE OF LIBRARIES THAT MAKE ARCHIVAL AND MANUSCRIPT COLLECTION FINDING AIDS AVAILABLE ON THE WEB 160
PERCENTAGE OF LIBRARIES THAT RESPONDED THAT DEMAND FOR SERVICE HAS INCREASED AS A RESULT OF MAKING FINDING AIDS ACCESSIBLE ON THE WEB 161
PERCENTAGE OF LIBRARIES THAT USE THE ENCODED ARCHIVAL DESCRIPTION DOCUMENT TYPE DEFINITION APPLICATION OF STANDARD GENERALIZED MARKUP LANGUAGE (SGML) FOR THEIR FINDING AIDS ON THE WEB 163
MEAN SPENDING DURING THE LAST FISCAL YEAR ON CATALOGING, RECORDING INVENTORY, AND CREATING AIDS FOR ARCHIVAL AND MANUSCRIPT COLLECTIONS 164
MEAN SPENDING LAST YEAR TO SUPPORT CONTINUING EDUCATION AND TRAINING FOR ALL OF THE LIBRARY'S EMPLOYEES RESPONSIBLE FOR ANY ASPECT OF CATALOGING PUBLISHED OR UNPUBLISHED MATERIALS 165

SECTION XIV: LIBRARY WEB PAGE 167
MEAN SPENDING BY THE LIBRARY TO DEVELOP ITS WEB PAGE 167
PERCENTAGE OF LIBRARIES THAT ALLOW PATRONS TO RESERVE WORKSTATIONS OR DATABASES THROUGH THE LIBRARY WEB PAGE 168

SECTION XV: INTRANETS 169
PERCENTAGE OF LIBRARIES THAT MAINTAIN AN INTRANET 169
PERCENTAGE OF LIBRARIES THAT ALLOW MANAGERS ONLY TO ADD CONTENT TO THE LIBRARY'S INTRANET 170
PERCENTAGE OF LIBRARIES THAT ALLOW MANAGERS & ALL PROFESSIONAL LIBRARIANS ONLY TO ADD CONTENT TO THE LIBRARY'S INTRANET 171
PERCENTAGE OF LIBRARIES THAT WILL ONLY ALLOW MANAGERS, PROFESSIONAL LIBRARIANS, & PARAPROFESSIONALS TO ADD CONTENT TO THE LIBRARY'S INTRANET 172
MEAN ANNUAL COST OF MAINTAINING THE INTRANET 173
PERCENTAGE OF LIBRARIES THAT HAVE REPLACED PRINT MATERIALS WITH INFORMATION ON THE INTRANET REGARDING POLICY AND PROCEDURES 174
PERCENTAGE OF LIBRARIES THAT HAVE REPLACED PRINT MANUALS WITH INTRANET REFERENCE GUIDES 175
PERCENTAGE OF LIBRARIES THAT HAVE REPLACED PRINT TRAINING MANUALS WITH INTRANET POSTINGS OF THE SAME MATERIAL 176
PERCENTAGE OF LIBRARIES THAT HAVE REPLACED PRINT VERSIONS OF GENERAL ORDER FORMS, REQUEST FORMS, AND EXIT INTERVIEW FORMS WITH INTRANET POSTINGS 177
PERCENTAGE OF LIBRARIES THAT HAVE REDUCED OR COMPLETELY REPLACED STAFF MEETINGS WITH INTRANET COMMUNICATION 178

SECTION XVI: BOOKS 180
HEALTHCARE LIBRARIES INCREASED SPENDING FROM A MEAN OF $13,000 TO A MEAN OF $13,889, AN INCREASE OF ABOUT 6.83%. IN GENERAL, INCREASES IN SPENDING BY LEGAL AND HOSPITAL/HEALTHCARE LIBRARIES HAVE BUOYED THE OVERALL BOOK MARKET, WHICH OTHERWISE CONSIDERABLY DROPPED. THIS PARALLELS DEVELOPMENTS IN THE GENERAL ECONOMY IN WHICH OUT SURVEYS HAVE CONSISTENTLY FOUND THAT LAW FIRMS AND HOSPITALS TEND TO LAG BEHIND OTHER ECONOMIC SECTORS IN THE USE OF NEW COMPUTER TECHNOLOGIES. 180
MEAN SPENDING FOR BOOKS IN 1999 180
ESTIMATED MEAN SPENDING FOR BOOKS IN 2000 182
PERCENTAGE OF LIBRARIES WHOSE PATRONS HAVE INCREASED /DECREASED DEMAND FOR BOOKS OVER THE PAST TWO YEARS 182

SECTION XVII: MAPS & OTHER TOPOGRAPHICAL INFORMATION 184
MEAN SPENDING FOR MAPS AND TOPOGRAPHICAL INFORMATION IN ALL FORMS, INCLUDING ELECTRONIC, IN 1999 184
ESTIMATED MEAN SPENDING FOR MAPS AND TOPOGRAPHICAL INFORMATION IN ALL FORMS, INCLUDING ELECTRONIC, IN 2000 185

SECTION XVIII: DIRECTORIES 186
MEAN SPENDING ON SUBSCRIPTIONS TO DIRECTORIES IN PRINT FORM IN 1999 186
ESTIMATED MEAN SPENDING ON SUBSCRIPTIONS TO DIRECTORIES IN PRINT FORM IN 2000 187

SECTION XIX: MAGAZINES 188
MEAN SPENDING FOR MAGAZINE & NEWSLETTER SUBSCRIPTIONS IN 1999 188
ESTIMATED MEAN SPENDING FOR MAGAZINE & NEWSLETTER SUBSCRIPTIONS IN 2000 189

SECTION XX: AUDIO-VIDEO 191
MEAN SPENDING FOR AUDIO-VISUAL MATERIALS IN 1999 191
ESTIMATED MEAN SPENDING FOR AUDIO-VISUAL MATERIALS IN 2000 192

SECTION XXI: OPTICAL IMAGING & ARCHIVING 193
PERCENTAGE OF LIBRARIES THAT OFFER AN ELECTRONIC RESERVE SERVICE TO SUPPORT TRAINING, COURSE WORK, OR ANY OTHER ORGANIZATIONAL OBJECTIVES 193
MEAN SPENDING ON THE START-UP OF THE ELECTRONIC RESERVE SERVICES 194
PERCENTAGE OF LIBRARIES THAT ALLOW PATRONS ACCESSING ELECTRONIC RESERVES READINGS TO HAVE THE OPTION OF PRINTING OUT THE READINGS 195

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