Primary Research Group

The Survey of Internet Administrators and Webmasters in Higher Education - Volume 1
Based on a survey of 100 internet administrators and webmasters at colleges and universities throughout the United 
States and Canada, this three-volume report presents data on a myriad of college internet issues. More than 500 tables 
of data – presented by type of control of the college (public/private), level of the college (two-year/four-year), and 
number of full-time students enrolled – provide the internet administrator with a useful benchmarking tool.
Publication date: June 1999/Price: $80.00 /ISBN#: 1-57440-023-1

TABLE OF CONTENTS

SUMMARY OF MAJOR FINDINGS

CHAPTER ONE: INTRODUCTION

CHAPTER TWO: WEB POLICIES

Percentage Of Colleges Whose Web Sites Were Developed By Outside Firms

Mean Cost Of Web Site Development, Based On The Subset Of Colleges Whose Sites Were Developed By Outside Firms

Mean Number Of Academic Department Web Pages Linked To The College Sites

Mean Number Of Administrative Office Web Pages Linked To The College Sites

Mean Percentage of Academic Departments With Independently Developed Web Sites

Percentage Of Colleges At Which Individual Departments Must Submit Web Pages To The Administration For Approval

Percentage Of Colleges That Employ An Individual Whose Job Is Largely To Oversee The Web Site And Other Internet-Related Functions

Mean Number Of Hits That The College Web Sites Received In The Past Six Months

Mean Annual Growth Rate Of Number Of Hits

Mean Percentage Of Hits That Originate From Individuals Who Do Not Work For Or Go To The College

CHAPTER TWO: WEB SITE DESIGN AND UPDATING

Percentage Of Colleges Whose Web Sites Are Geared Toward A Certain Audience

Percentage Of Colleges Whose Web Sites Are Geared Toward Prospective Students

Percentage Of Colleges Whose Web Sites Are Geared Toward Current Students

Percentage Of Colleges Whose Web Sites Are Geared Toward Current Faculty

Percentage Of Colleges Whose Web Sites Are Geared Toward An Audience Other Than The Above

Percentage Of Colleges Whose Web Sites Are Maintained Either By College Staff Or By Outside Parties

Percentage Of Colleges Whose Web Sites Are Updated Either By College Staff Or By Outside Parties

Percentage Of Colleges Whose Web Sites Include Interactive "Tours" Of The Campuses

Percentage Of Colleges Whose Web Sites Link To Various Pages

Percentage Of Colleges Whose Web Sites Link To Archives Of Press Releases

Percentage Of Colleges Whose Web Sites Link To Student Home Pages

Percentage Of Colleges Whose Web Sites Link To Student Activity Home Pages

Percentage Of Colleges Whose Web Sites Link To College Sports Teams Home Pages

Percentage Of Colleges Whose Web Sites Link To The Alumni Affairs Office Page

Percentage Of Colleges Whose Web Sites Link To The Financial Aid Office Home Page

Percentage Of Colleges Whose Web Sites Link To The Admissions Office Home Page

CHAPTER THREE: INTERNET ACCESS & HARDWARE

Percentage Of Colleges That Have Their Own Internet Server

Percentage Of Colleges That Purchased The Internet Server

Percentage Of Colleges That Lease The Internet Server

Percentage Of Colleges That Rent The Internet Server

Mean Cost Of The Internet Server, Based On The Subset Of Colleges That Purchased The Server

Mean Annual Payments For The Internet Server, Based On The Subset Of Colleges That Lease The Server

Mean Amount Of Memory Provided By The Internet Server (In Gigabytes)

Mean Annual Cost Of Maintaining The Internet Server

Breakdown Of Costs Relating To The Internet Server

Mean Annual Payments For The Internet Server

Mean Annual Cost Of T-1 Bandwidth Access

Mean Annual Salaries/Staff Costs

Mean Annual Telecom Carrier Costs

Mean Annual Costs Other Than The Above

Percentage Of Colleges That Provide Internet Access To Third Parties That Receive A Discount Or Some Sort Of Compensation From The Provider

Percentage Of Colleges For Whom The Fee Is A Percentage Of The Providers' Total Earnings At The College, Based On The Subset Of Colleges That Receive Such A Fee

Mean Total Amount That The Colleges Paid Internet Service Providers In 1998-99, Based On The Subset Of Colleges That Use Outside Internet Service Providers

Percentage Of Colleges That Have A Standard Internet Browser Used Essentially By All Departments

Mean Percentage Of Colleges For Which The Standard Internet Browser Is Netscape, Based On The Subset Of Colleges That Have A Standard Browser

Percentage Of Colleges For Whom The Standard Internet Browser Is Microsoft Explorer, Based On The Subset Of Colleges That Have A Standard Browser

CHAPTER FOUR: TELECOMMUNICATIONS

Percentage Of Colleges That Offer E-mail Accounts To Students

Percentage Of Colleges That Offer Internet Access To Students

Percentage Of Colleges That Charge Students A Separate Fee For E-mail or Internet Services, Based On The Subset Of Colleges That Offer Such Services

Percentage Of Colleges That Charge Students A General Technology Fee That Encompasses E-mail, Internet, Or Other Special Services

Percentage Of Colleges That Plan To Introduce Internet Or Intranet "Phone Call" Capabilities Within The Next Year

Mean Percentage Of The Colleges' Telecommunications Charges Accounted For By Internet Access And Usage Fees

CHAPTER FIVE: FOR-PROFIT INTERNET-RELATED SERVICES AND SALES BY COLLEGES

Percentage Of Colleges That Rent Or Sell Space On Their Internet Servers To Organizations Not Affiliated With The College

Percentage Of Colleges At Which At Least One Department Engages In Internet-Related Consulting Work For Organizations Not Affiliated With The College

Percentage Of Colleges That Offer Or Conduct Internet Training Courses For Particular Constituencies

Percentage Of Colleges That Offer Or Conduct Internet Training Courses For Students Of The College

Percentage Of Colleges That Offer Or Conduct Internet Training Courses For Faculty

Percentage Of Colleges That Offer Or Conduct Internet Training Courses For Outside Organizations Such As Private Companies That Contract The Colleges' Services

Percentage Of Colleges That Offer Or Conduct Internet Training Courses For Other Colleges Or Non-Profit Organizations

Percentage Of College That Offer Or Conduct Internet Training Courses For Government Agencies



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