Primary Research Group - Survey of Academic & Special Libraries

The Survey of Corporate Hiring and Training Practices for Information Technology Personnel 
The Survey of Corporate Hiring and Training Practices for Information Technology Personnel – which addresses the
practices of American law firms, hospitals and colleges, as well as major corporations – offers a detailed statistical 
profile of exactly what these organizations are doing to find, hire, train and retain information technology personnel 
at all levels. For colleges and universities, the report provides data on the types of courses and personnel needed 
by U.S. corporations, and presents the data by degree/diploma type and IT area of application. The report also 
provides data on the percentage of corporations that have special arrangements with colleges and universities, 
corporate usage of distance learning in IT training, job fairs, number of college recruiters maintained, testing and 
retraining, corporate universities and use of internships. The report is an ideal planning document for both college 
and university administrators and corporate training professionals.
Publication Date: January 2000/Price: $395.00

TABLE OF CONTENTS

METHODOLOGY	31
SUMMARY OF KEY FINDINGS	32

PART ONE: RETENTION, JOB BOARDS, RECRUITING ABROAD, FULFILLMENT OF OPENINGS, &
INTERNSHIPS 44

Percentage Of Organizations That Offer Cash Bonuses To IT Personnel Who Successfully Refer Other IT
Workers To The Organizations 44
Mean Cash Bonus Given To IT Personnel Who Successfully Refer Other IT Workers To The Organizations,
Based On The Subset Of Organizations Who Give Such Bonuses 45
Mean Pay Increase For IT Personnel Over The Past Two Years 46
Percentage Of Organizations That Subscribe To Internet Job Boards Of Any Kind 47
Mean Number Of Internet Job Boards To Which The Organizations Subscribe, Based On The Subset Of
Organizations That Subscribe To Internet Job Boards 48
Mean Number Of Internet Job Boards To Which The Organizations Subscribe That Are Largely Or Exclusively
Concerned With Information Technology Personnel (Based On The Subset Of Firms That Subscribe To
Internet Job Boards?) 49
Percentage Of U.S.-based Organizations That Recruit IT Personnel In Canada 51
Percentage Of U.S.-based Organizations That Recruit IT Personnel In The United Kingdom 52
Percentage Of U.S.-based Organizations That Recruit IT Personnel In Australia 53
Percentage Of U.S.-based Organizations That Recruit IT Personnel In Israel 54
Percentage Of U.S.-based Organizations That Recruit IT Personnel In Ireland 55
Percentage Of U.S.-based Organizations That Recruit IT Personnel In India 56
Percentage Of U.S.-based Organizations That Recruit IT Personnel In Countries Other Than Those Listed Above 57
Mean Percentage Of The Organizations' New IT Positions And Labor Needs That Is Fulfilled Through Promotion
Or Retraining Of Current Employees 58
Mean Percentage Of The Organizations' New IT Positions And Labor Needs That Is Fulfilled Through New Hires
From The U.S.A. 59
Mean Percentage Of The Organizations' New IT Positions And Labor Needs That Is Fulfilled Through New Hires
From Foreign Countries 60
Mean Percentage Of The Organizations' New IT Positions And Labor Needs That Is Fulfilled Through Use Of
Independent Contractors Or Freelancers 61
Mean Percentage Of The Organizations' New IT Positions And Labor Needs That Is Fulfilled Through Use Of
Temps From Temp Agencies 62
Mean Percentage Of The Organizations' New IT Positions And Labor Needs That Is Fulfilled Through Use Of
Value Added Resellers/Consultants 63
Mean Percentage Of The Organizations' New IT Positions And Labor Needs That Is Fulfilled Through
Outsourcing To Foreign Countries 64
Mean Percentage Of The Organizations' New IT Positions And Labor Needs That Is Fulfilled Through Additional
Work Time For Existing Employees 65
Mean Percentage Of The Organizations' New IT Positions And Labor Needs That Is Fulfilled Through Means
Other Than Those Listed Above 66
Percentage Of Organizations That Offer Internships In IT Areas 67
Percentage Of Organizations That Offer Paid Internships In IT Areas, Based On The Subset Of Organizations
That Offer Internships In IT Areas At All 68
Mean Hourly Rate Paid To Interns In IT Areas, Based On The Subset Of Organizations That Offer Paid
Internships In IT Areas 69

PART TWO: ATTITUDE TOWARDS DISTANCE LEARNING, TECHNOLOGY JOB FAIRS, COLLEGE
&TECHNICAL SCHOOL RECRUITMENT POLICIES, & ATTRITION 70

Percentage Of Organizations That Have Formal Arrangements With Distance Learning Providers To Furnish
Their Personnel With Information Technology Courses 70
Mean Number Of Employees Per Organization That Have Taken One Or More Distance Learning Courses Within
The Past Year 71
Percentage Or Organizations That Have Sponsored Technology Job Fairs 72
Percentage Or Organizations That Have Sponsored Technology Job Fairs Over The Internet 73
Mean Number Of College Recruiters Maintained By The Organizations 74
Mean Number Of Campus Visits Made Each Year By The Organizations' College Recruiters, Based On The
Subset Of Organizations That Maintain College Recruiters 75
Mean Percentage Of The Organizations' Campus Visits That Are Accounted For By Efforts To Attract
Information Technology Workers, Based On The Subset Of Organizations That Maintain College Recruiters 77
Percentage Of Organizations That Make Recruiting Visits Specifically For The Purpose Of Recruiting
Information Technology Personnel 78
Mean Percentage Of The Organizations New Hires In Information Technology Fields That Are Recent Graduates
Of Two-Year Colleges 79
Mean Percentage Of The Organizations New Hires In Information Technology Fields That Are Recent Graduates
Of Four-Year Colleges 80
Mean Percentage Of The Organizations New Hires In Information Technology Fields That Are Recent Graduates
Of Technically Oriented Graduate Programs 81
Mean Percentage Of The Organizations New Hires In Information Technology Fields That Are Recent Graduates
Of Non-Technically Oriented Graduate Programs 82
Mean Percentage Of The Organizations New Hires In Information Technology Fields That Are Recent Graduates
Of Non-Degree Certificate Programs From Colleges 83
Mean Percentage Of The Organizations New Hires In Information Technology Fields That Are Recent Graduates
Of Non-Degree Certificate Programs From A For-Profit Institution 84
Mean Percentage Of The Organizations New Hires In Information Technology Fields That Are Recent Graduates
Of Degree Or Non-Degree Programs Other Than Those Listed Above 85
Mean Percentage Of Individuals That The Organization Hires From Colleges And Technical Institutions For
Information Technology Jobs That Hold Degrees In Art, Philosophy, Or Humanities 86
Mean Percentage Of Individuals That The Organization Hires From Colleges And Technical Institutions For
Information Technology Jobs That Hold Degrees In Economics Or Business 87
Mean Percentage Of Individuals That The Organization Hires From Colleges And Technical Institutions For
Information Technology Jobs That Hold Degrees In Computer Science 88
Mean Percentage Of Individuals That The Organization Hires From Colleges And Technical Institutions For
Information Technology Jobs That Hold Degrees In The Social Sciences 89
Mean Percentage Of Individuals That The Organization Hires From Colleges And Technical Institutions For
Information Technology Jobs That Hold Degrees In A Major Other Than Those Listed Above 90
Mean Percentage Of Information Technology Employees That Were Hired Within The Past Year 91
Mean Percentage Of Information Technology Workers That Have Left The Organization Within The Past Year 92

PART THREE: TRAINING ORGANIZATIONS, RECRUITERS, TESTING & RETRAINING, &
ADVERTISING 94

Percentage Of Organizations That Have Used IBM Education & Training, A Corporate High Technology
Training Organization, Within The Past Two Years 94
Percentage Of Organizations That Have Used Oracle Education, A Corporate High Technology Training
Organization, Within The Past Two Years 95
Percentage Of Organizations That Have Used Achieve Global, A Corporate High Technology Training
Organization, Within The Past Two Years 96
Percentage Of Organizations That Have Used Franklin Covey, A Corporate High Technology Training
Organization, Within The Past Two Years 97
Mean Amount The Organization Spent In The Past Year On All For-Profit Organizations To Provide Information
Technology Training To The Organizations Personnel 98
Mean Percentage Of The Organizations Information Technology Hires That The Organization Acquired Through
A Recruiting Firm Within The Past Year 99
Mean Commission Paid To Recruiters As A Percentage Of The First Year Salary Of The Hire 100
Percentage Of Companies That Increased Use Of Recruiters For Information Technology Hires 101
Percentage Of Organizations That Administer A Test To Determine Aptitude For Information Technology
Positions To Current Or Potential Organization Workers Who Are Not Presently In Information Technology
Jobs But May Be Transferred To Or Trained For Such Jobs 102
Mean Percentage Of The Organizations Information Technology Job Opening That Might Be Described As:
Needing Basic Skills In Programming Languages, Or Relational Database Usage, Or Internet Management
Skills That A Reasonably Intelligent Person Might Be Able To Acquire In A Short, Focused Training Course
Lasting Just A Few Weeks 103
Mean Percentage Of The Organizations New Hires For Lower Level Positions That Can Be Describes As
Graduates Of "Fast-Track" Programs That Are Generally Completed In A Thirty To Sixty Week Period 104
Mean Number Of Workers The Organization Employs On Special H-1B Visas Designed For Foreigners With
Technical And Computer Skills 105
Percentage Of Organizations That Have Made An Effort To Offer Part Time Or Consulting Assignments In
Information Technology To Retirees Of The Company 106
Percentage Of Organizations That Advertise Information Technology Positions In Magazines 107
Percentage Of Organizations That Advertise Information Technology Positions In College Newspapers 108
Percentage Of Organizations That Advertise Information Technology Positions In Newspapers 109
Percentage Of Organizations That Advertise Information Technology Positions By Direct Mail 110
Percentage Of Organizations That Advertise Information Technology Positions Via The Internet 111
Percentage Of Organizations That Advertise Information Technology Positions Via Radio Or Television 112
Mean Number Of Hires The Organization Plans To Acquire Over The Next Year To Work Primarily In Internet
Related Positions 113
Mean number Of Hires The Organization Plans To Acquire Over The Next Year To Work Primarily In Extranet
Related Positions 114
Mean Number Of Hires The Organization Plans To Acquire Over The Next Year To Work Primarily In Client-
Server Related Positions 115
Mean Number Of Hires The Organization Plans To Acquire Over The Next Year To Work Primarily In LAN Or
WAN Related Positions 116
Mean Number Of Hires The Organization Plans To Acquire Over The Next Year To Work Primarily In Database
Operation Or Database Development Positions 117
Mean Number Of Hires The Organization Plans To Acquire Over The Next Year To Work Primarily In Year Two
Thousand Problem Related Positions 118
Mean Number Of Hires The Organization Plans To Acquire Over The Next Year To Work Primarily In Copyright
Information Related Positions (Writers, Public Relations, Web Content, Developers, Librarians, On-Line
Searchers) 119

PART FOUR: TUITION PAYMENT & REIMBURSEMENT, CORPORATE UNIVERSITIES, &
CONTRACTS WITH COLLEGES 120

Percentage Of Organizations That Offer Any Form Of Tuition Reimbursement For College Courses For Any
Information Technology Workers 120
Mean Percentage Of The Organizations Information Technology Workers That Are Currently Taking Outside
College Credit Courses That The Organization Pays For 121
Mean Percentage The Organizations Saves Off The "List Price" On Negotiated "Volume Discount" Agreements
Of Any Kind With A College Or Technical School , 122
Percentage Of Organizations That Have A "Corporate University" Which Offers Courses To Employees 123
Mean Percentage Of Courses Offered By The Corporate University In Information Technology Skills 124
Percentage Of Organizations That Contract With Any Particular Community College To Train Information
Technology Workers 125
Percentage Of Organizations That Contract With Any Particular Four-Year College To Train Information
Technology Workers 126

PART FIVE: HIRING PLANS BY PROGRAM TYPE 127

Mean Ranking Of The Organizations' Intentions To Employ Individuals With Skills In Unix Within The Next
Year (On A Scale Of Zero To Ten, Where Zero Represents No Intention) 127
Mean Ranking Of The Organizations' Intentions To Employ Individuals With Skills In Linus Within The Next
Year (On A Scale Of Zero To Ten, Where Zero Represents No Intention) 128
Mean Ranking Of The Organizations' Intentions To Employ Individuals With Skills In Windows NT Within The
Next Year (On A Scale Of Zero To Ten, Where Zero Represents No Intention) 129
Mean Ranking Of The Organizations' Intentions To Employ Individuals With Skills In Java Within The Next
Year (On A Scale Of Zero To Ten, Where Zero Represents No Intention) 131
Mean Ranking Of The Organizations' Intentions To Employ Individuals With Skills In Novell Netware Programs
Within The Next Year (On A Scale Of Zero To Ten, Where Zero Represents No Intention) 132
Mean Ranking Of The Organizations' Intentions To Employ Individuals With Skills In Lotus Notes Within The
Next Year (On A Scale Of Zero To Ten, Where Zero Represents No Intention) 133
Mean Ranking Of The Organizations' Intentions To Employ Individuals With Skills In Microsoft SQL Within
The Next Year (On A Scale Of Zero To Ten, Where Zero Represents No Intention) 135
Mean Ranking Of The Organizations' Intentions To Employ Individuals With Skills In Oracle 8i Within The Next
Year (On A Scale Of Zero To Ten, Where Zero Represents No Intention) 136
Mean Ranking Of The Organizations' Intentions To Employ Individuals With Skills In IBM DB2 Within The
Next Year (On A Scale Of Zero To Ten, Where Zero Represent No Intention) 137
Mean Ranking Of The Organizations' Intentions To Employ Individuals With Skills In Corel-Wordperfect Within
The Next Year (On A Scale Of Zero To Ten, Where Zero Represents No Intention) 139
Mean Ranking Of The Organizations' Intentions To Employ Individuals With Skills In Microsoft Office Within
The Next Year (On A Scale Of Zero To Ten Where Zero Represents No Intention) 140
Mean Ranking Of The Organizations' Intentions To Employ Individuals With Skills In Netscape Navigator
Within The Next Year (On A Scale Of Zero To Ten, Where Zero Represents No Intention) 141
Mean Ranking Of The Organizations' Intentions To Employ Individuals With Skills In HTML Within The Next
Year (On A Scale Of Zero To Ten, Where Zero Represents No Intention) 143
Mean Ranking Of The Organizations' Intentions To Employ Individuals With Skills In SAS Within The Next
Year (On A Scale Of Zero To Ten, Where Zero Represents No Intention) 144
Mean Ranking Of The Organizations' Intentions To Employ Individuals With Skills In Pagemaker Within The
Next Year (On A Scale Of Zero To Ten, Where Zero Represents No Intention) 145
Mean Ranking Of The Organizations' Intentions To Employ Individuals With Skills In Adobe Photoshop Within
The Next Year (On A Scale Of Zero To Ten, Where Zero Represents No Intention) 147
Mean Ranking Of The Organizations' Intentions To Employ Individuals With Skills In Illustrator Within The
Next Year (On A Scale Of Zero To Ten, Where Zero Represents No Intention) 148
Mean Ranking Of The Organizations' Intentions To Employ Individuals With Skills In People Soft Programs
Within The Next Year (On A Scale Of Zero To Ten, Where Zero Represents No Intention) 149
Mean Ranking Of The Organizations' Intentions To Employ Individuals With Skills In Sybase Within The Next
Year (On A Scale Of Zero To Ten, Where Zero Represents No Intention) 151
Mean Ranking Of The Organizations' Intentions To Employ Individuals With Skills In Synopsys Within The
Next Year (On A Scale of Zero To Ten, Where Zero Represents No Intention) 152
Mean Ranking Of The Organizations' Intentions To Employ Individuals With Skills In Sunguard Data Within The
Next Year (On A Scale Of Zero To Ten, Where Zero Represents No Intention) 153
Mean Ranking Of The Organizations' Intentions To Employ Individuals With Skills In Quad Within The Next
Year (On A Scale Of One To Ten, Where Zero Represents No Intention) 155
Mean Ranking Of The Organizations' Intentions To Employ Individuals With Skills In SAP AG Within The Next
Year (On A Scale Of Zero To Ten, Where Zero Represents No Intention) 156
Mean Ranking Of The Organizations' Intentions To Employ Individuals With Skills In Baan Within The Next
Year (On A Scale Of Zero To Ten, Where Zero Represents No Intention) 157
Mean Ranking Of The Organizations' Intentions To Employ Individuals With Skills In Siebel Within The Next
Year (On A Scale Of Zero To Ten, Where Zero Represents No Intention) 159
Mean Ranking Of The Organizations' Intentions To Employ Individuals With Skills In Lawson Software Within
The Next Year, (On A Scale Of Zero To Ten, Where Zero Represents No Intention) 160
Mean Ranking Of The Organizations' Intentions To Employ Individuals With Skills In JBA International Within
The Next Year (On A Scale Of Zero To Ten, Where Zero Represents No Intention) 161
Mean Ranking Of The Organizations' Intentions To Employ Individuals With Skills In Systems Software
Associates Programs Within The Next Year (On A Scale Of Zero To Ten, Where Zero Represents No
Intention) 163
Mean Ranking Of The Organizations' Intentions To Employ Individuals With Skills In Sterling Within The Next
Year (On A Scale Of Zero To Ten, Where Zero Represents No Intention)……………………………... ……164
Mean Ranking Of The Organizations' Intentions To Employ Individuals With Skills In Integraph Within The
Next Year (On A Scale Of Zero To Ten, Where Zero Represents No Intention) 165
Mean Ranking Of The Organizations' Intentions To Employ Individuals With Skills In Informix Within The Next
Year (On A Scale Of Zero To Ten, Where Zero Represents No Intention) 167
Mean Ranking Of The Organizations' Intentions To Employ Individuals With Skills In Aurum Within The Next
Year (On A Scale Of Zero To Ten, Where Zero Represents No Intention) 168
Mean Ranking Of The Organizations' Intentions To Employ Individuals With Sills In Compuware Within The
Next Year (On A Scale Of Zero To Ten, Where Zero Represents No Intention) 169
Mean Ranking Of The Organizations' Intentions To Employ Individuals With Skills In Para-Metric Within The
Next Year (On A Scale Of Zero To Ten, Where Zero Represents No Intention) 171
Mean Ranking Of The Organizations' Intentions To Employ Individuals With Skills In Synopsis Within The Next
Year (On A Scale Of Zero To Ten, Where Zero Represents No Intention) 172
Mean Ranking Of The Organizations' Intentions To Employ Individuals With Skills In NCR Within The Next
Year (On A Scale Of Zero To Ten, Where Zero Represents No Intention) 173
Mean Ranking Of The Organizations' Intentions To Employ Individuals With Skills In Cadence Design Within
The Next Year (On A Scale Of Zero To Ten, Where Zero Represents No Intention) 175
Mean Ranking Of The Organizations' Intentions To Employ Individuals With Skills In BMC Within The Next
Year (On A Scale Of Zero To Ten, Where Zero Represents No Intention) 176
Mean Ranking Of The Organizations' Intentions To Employ Individuals With Skills In Autodesk Within The
Next Year (On A Scale Of Zero To Ten, Where Zero Represents No Intention) 177
Mean Ranking Of The Organizations' Intentions To Employ Individuals With Skills In Banyon Systems Within
The Next Year (On A Scale Of Zero To Ten, Where Zero Represents No Intention) 179
Mean Ranking Of The Organizations' Intentions To Employ Individuals With Skills In GEAC Within The Next
Year (On A Scale Of Zero To Ten, Where Zero Represents No Intention) 180
Mean Ranking Of The Organizations' Intentions To Employ Individuals With Skills In Symantec Within The
Next Year (On A Scale Of Zero To Ten, Where Zero Represents No Intention) 181
APPENDIX: OTHER REPORTS OF INTEREST FROM PRIMARY RESEARCH GROUP 183
The Survey of College Admissions Offices 183
The Survey of College Administrators in Charge of Renting College Facilities for Camps, Conferences and
Special Events 183
The Survey of College Food Service Plans (Two Volumes) 184
The Survey of College Internet Administrators and Webmasters (Three Volumes) 184
The Survey of Distance Learning Programs in Higher Education, 1999 Edition 184
The Law Library Budget & Expenditure Report, 1999 Edition 185
The Survey Of College Marketing Programs (Three Volumes) 185
The Academic Library Budget & Expenditure Report, 1999 Edition 185
Marketing the College 186
Enrollment Growth Data Report 186
How to Estimate the Local, Regional and National Markets for Employer-Paid Tuition 186
Corporate/Government Partnerships with Higher Education in Training and Human Resource Development 186
Evaluating the College: Performance Assessment in Higher Education 187
Profiles of College and University Distance Learning Programs 187
The Adult and Continuing Education Business Report 187
The Survey of Distance Learning Programs in Higher Education 187
Restructuring Higher Education: Cost Containment and Productivity Enhancement Efforts of North American
Colleges and Universities 188
Forecasting College and University Revenues 188
The Academic Library Budget & Expenditure Report 188

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