Academic Interlibrary Loan Benchmarks presents the results
of a survey of th einterlibrary loan operations of 75
academic libraries predominantly in the USA, the UK and
Canada. The 140 page report presents data on staffing,
budgeting, shipping expenses and other facets of interlibrary
loan departmental management. The study also offers details on
the impact of eBooks, digital repositories, and distance
learning programs on interlibrary loan practices.
The report also covers developments in consortiums, state
networks, the negotiation of interlibary loan contract terms
with information providers, work flow studies, automation, fee
structure and other facets of and issues in interlibrary loan
in a higher education setting. Data is broken out by size and
type of library and for public and private institutions.